Berlin City Toyota of Portland

Prompt service. Actual cost was less than up front estimate. Friendly employees. Vehicle was ready at the time promised. Knowledgeable staff. Have been a customer over 5 years. Friendly employees. Vehicle was ready at the time promised. Knowledgeable staff. Have been a customer over 5 years. More

Brake service needed I brought my vehicle to the service department because the steering wheel would shake when I applied the brakes. They notified me that my rear rotors I brought my vehicle to the service department because the steering wheel would shake when I applied the brakes. They notified me that my rear rotors needed to be replaced and had it fixed that same day. More

Easy to set up appt., the staff was friendly and helpful I really wanted to praise Diane Fortin for her honesty, commitment to my needs and willingness to go the extra mile to make my experience the very bes I really wanted to praise Diane Fortin for her honesty, commitment to my needs and willingness to go the extra mile to make my experience the very best possible. More

Easy to do business with Jeff Bishop was friendly and courteous. I was there for an oil change and inspection sticker. The work was done in a timely manner. I highly recomme Jeff Bishop was friendly and courteous. I was there for an oil change and inspection sticker. The work was done in a timely manner. I highly recommend Jeff Bishop and Berlin City. More

We told them what we wanted. They delivered. I gave the sales staff a list of our requirements. They told us what they could deliver (Just about everything) and what it would cost (a competitive I gave the sales staff a list of our requirements. They told us what they could deliver (Just about everything) and what it would cost (a competitive price.). We signed off on the order. They delivered the vehicle exactly as ordered. We paid for it. That simple. This a very remarkable change from my experiences over the course of 60 years of buying cars. In the past, it was (note, "was") a contest of wills and a game of liar's poker. The staff at Berlin Riverside changed the character of the process, and made it straightforward and easy. This is the third vehicle we have bought from Berlin in the past 10 years, and there has been consistent improvement in their business practices over that period. Good job, Folks! /Robert Skinner More

Excellent service and very customer focused I have become a consistent Berlin City customer even though it's a longer drive for me than the other options available to me. This is because I've ex I have become a consistent Berlin City customer even though it's a longer drive for me than the other options available to me. This is because I've experienced consistently excellent service and expertise, combined with real customer focus - I cannot say that for the other options. And that's worth a lot more to me than a little longer drive to get to Riverside Avenue from South Scarborough. More

They really are EASY to deal with Friendly courteous and speedy service. They didn't play games with numbers and I bought exactly what i wanted for what I wanted to pay. I also got a Friendly courteous and speedy service. They didn't play games with numbers and I bought exactly what i wanted for what I wanted to pay. I also got a very nice price on my trade in. Michael Begley was fantastic to work with and was very knowledgeable about toyota. He was very detailed in helping me get to know the navigation and other electronics in the car. I would do business with Michael and Berlin City again in a heartbeat. More

Excellent Modi handled the sale from start to finish and worked hard to get the deal done. Follow through was excellent and expedited things as we were pressed Modi handled the sale from start to finish and worked hard to get the deal done. Follow through was excellent and expedited things as we were pressed for time. More

Purchased a RAV4 online My experience purchasing my Toyota RAV4, from beginning to end, was fabulous. Matthew K was very helpful, informative and timely getting back to me. I My experience purchasing my Toyota RAV4, from beginning to end, was fabulous. Matthew K was very helpful, informative and timely getting back to me. I never felt like he was being "pushy" and just trying to make a sale. A+ More

fast. friendly, helpful Car was received on time, service items discussed and priced efficiently. Multi point check items explained when car returned, car washed at not extra Car was received on time, service items discussed and priced efficiently. Multi point check items explained when car returned, car washed at not extra charge. Comfortable and well stocked waiting area. More