Berlin City Toyota of Portland

Great Service I came in for an oil change and a Maine state inspection, turns out my brakes and tires did not meet the standard to pass. Tim suggested tires and bra I came in for an oil change and a Maine state inspection, turns out my brakes and tires did not meet the standard to pass. Tim suggested tires and brakes and gave me a quote, and my final amount was less than the quote. Car runs better now than it did before and I didn’t even know there was a better! Thank you! More

Helpful Everyone was helpful and friendly. Worked hard to solve any issues I presented. I will consider bringing my car here again for my next service appoint Everyone was helpful and friendly. Worked hard to solve any issues I presented. I will consider bringing my car here again for my next service appointment. More

Dianne is terrific We had an emergency need of a repair, and the scheduling person said we could not get in for a week. We are regulars; Dianne got us in and all done b We had an emergency need of a repair, and the scheduling person said we could not get in for a week. We are regulars; Dianne got us in and all done by the next day! She really cares that her customers get help. She also arranged for a rental car, just in case the project would take longer. Always a smile and always recognizes us. More

Repair Nick was very pleasant. Customer service was very good. He even help reduce the cost of the repair to get it as close to the quoted price. Most de Nick was very pleasant. Customer service was very good. He even help reduce the cost of the repair to get it as close to the quoted price. Most dealers would not do that. More

Great Customer Service - We are from Massachusetts and were looking for a particular trim on a 4Runner. When I came across the vehicle I was concerned about buying a vehicle o We are from Massachusetts and were looking for a particular trim on a 4Runner. When I came across the vehicle I was concerned about buying a vehicle out of state. Well the transition went very smoothly. Working with Melanie our Sales Person and Eric the sales manager they were great!! I will definitely be back when we are ready to purchase our next vehicle! More

Your phone system sucks Called to make an appointment for service on my truck and it was made at the wrong dealership found out today’s before fixed it and Harold Blaney too Called to make an appointment for service on my truck and it was made at the wrong dealership found out today’s before fixed it and Harold Blaney took my truck in and he was not aware of any appointments scheduled for my truck thank you Harold More

Toyota Care maintenance Customer service is obviously very important here. Service Advisor Derek Federico was very helpful and made things very easy! Looking forward to retur Customer service is obviously very important here. Service Advisor Derek Federico was very helpful and made things very easy! Looking forward to returning very soon. More

Oil Change and check up I have a great working relationship w/Harold Blaney and he always meets or exceeds my expectations. The service staff seems to be well informed. I have a great working relationship w/Harold Blaney and he always meets or exceeds my expectations. The service staff seems to be well informed. More

2018 Prius 2 easy excellent service, fair price, Jonathan Olmstead was courteous and efficient. Dealership was clean and organized, very busy. They seemed to have easy excellent service, fair price, Jonathan Olmstead was courteous and efficient. Dealership was clean and organized, very busy. They seemed to have a good supply of auto's. Responding quickly to my E-mail inquiries. More

They really stepped up! I came in for 80,000 mile service and a state inspection . Despite having a lot of work in que, Diane got me in and assured she would do her best as I I came in for 80,000 mile service and a state inspection . Despite having a lot of work in que, Diane got me in and assured she would do her best as I needed to wait and she did an outstanding job More