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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

April 18, 2011

My excellent rating says it all! Each time since I My excellent rating says it all! Each time since I purchased my Prius, service at Berlin City has been easy and exemplary. I have appreciated the c More

by Barbiedoo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony, Anthony Lombardo
April 18, 2011

I have been servicing my vehicles with berlin city for the past 4 years and have had nothing but great experiences with the way my vehicles and I have been treated. My experience in the years I have been More

by 06charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dalphonse, Nick Sansone, Nick Sansone, Chris Dalphonse
April 17, 2011

I am giving this rating due to the fact of many reasons. I have worked with Manny Arruda for years. I have the trust in him with my vehicle and all its needs. For him its making me and I am sure many othe More

by jcm9996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MANNY ARRUDA, Manuel Arruda
April 07, 2011

Our salesman was great. I had just been involved in a terrible accident where my Camry was totaled and needed to be replaced. He was very sensitive to my needs and made me feel at ease, even tho I could More

by Beth Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hayes, Tom Hayes
April 05, 2011

The job performed by everyone at Berlin City is incredible. I'd like to extend a special Thank You to Chris the Service Manager for going above and beyond to resolve an issue we had. If you're loo More

by polinski2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi, Chris,and Corey, Ramzi Karam, Chris Dalphonse, Cory Smith
March 27, 2011

Last Saturday, 3/19/11, I bought my daughter a pre-owned 2006 Toyota Corolla. PAUL ALLARD was our salesperson and we both thought he was TERRIFIC! We felt that we were in good hands with Paul.Berlin City i More

by birthday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Allard, Paul Allard
March 24, 2011

I dropped off my vehicle for an inspection sticker. The service department noticed my water pumped was bad. They called me immediately and told me that it would be covered under warranty. They also expla More

by mmwight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris, Chris Clark
March 21, 2011

This was my first new car buying experience and I was not looking forward to the price negotiating process. I went into the dealership with my family on a Saturday evening. I ended up working with Tim and i' More

by mthompson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Brown
March 18, 2011

This is the second car we have purchased at this Dealership through Tim Thomas and have been more than satisfied each time. John Patton delivered our new car to us and spent more time than we expec More

by Jean joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thomas & John Patton
March 16, 2011

This was one of the best experiences we have had purchasing a vehicle. They were very friendly and got us into the vehicle we saw in the ad. The financing was very good for us and everyone we work More

by jmjnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney, Harold Blaney
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