Berlin City Toyota of Portland

I needed a new car and Eric helped me with my trade in and worked with me on finding the right car. Eventually we found a ride that fit my preference and my budget and shortly after I was driving my new ( and worked with me on finding the right car. Eventually we found a ride that fit my preference and my budget and shortly after I was driving my new (used) car. The dealership even had a BBQ that day I picked it up, so I was able to grab a bite to eat while I waited and meet more of the staff. I had a great experience and have/ will refer Toyota to the people I know. Thank you. More

I had owned 5 Honda cars until I decided to try Toyota and dealt with one of your salesmen, Eric Mendoza who was highly recommended by an acquaintance. He was polite, courteous and very knowledgeable o and dealt with one of your salesmen, Eric Mendoza who was highly recommended by an acquaintance. He was polite, courteous and very knowledgeable of the cars he is selling. The car was delivered on time with all the specifications we have talked about intact. I would recommend your dealership with very high ratings. More

We had a very good experience at the dealership. They were able to work with us on price and our trade in to get us where we needed to be. The purchase process was smooth and the new car has worked exce were able to work with us on price and our trade in to get us where we needed to be. The purchase process was smooth and the new car has worked excellent. They have followed up with us a few times to be sure that things are going well. Overall, a very good experience. More

Mr Hayes was a great sales person he went out of his way to help us. We were having cell plone issues and he continued to follow up by comp and land line contact. My husband and I are also very early risers to help us. We were having cell plone issues and he continued to follow up by comp and land line contact. My husband and I are also very early risers and he answered his cell one morning while he was shaving countinued to be helpful and polite you don't see many people these days willing to help out anyone on their own time as he did not a grumble just the sound of running water to say. Thank You Tom Hayes More

My relationship with Tom Hayes began over email. After passing a few emails around, my fiancee and I decided to show up one day unannounced after a disappointing trip to a dealership I had bought my previ passing a few emails around, my fiancee and I decided to show up one day unannounced after a disappointing trip to a dealership I had bought my previous Toyota from. It was a rainy Saturday and there were people everywhere...the place was packed! We asked for Tom and explained that he wasn't expecting us.......no surprise he was with another client....again, the place was booming. While we waited for Tom, at least 5 other salesmen asked if we were all set....everyone was so attentive to make sure were taken care of. When Tom came out and I told him who I was, he knew exactly which vehicle we were there for.....as if we were his only customers. Within minutes it was ours. No pressure, great price and awesome staff....what more could one want when making such an important purchase?! I would recommend Tom Hayes and Berlin City to anyone!!!! More

I had an amzing experiance here, we were able to get the price we had wanted with no arguments. Tom was great to work with and he really helped us out in what we needed and/or wanted. I would recommend this price we had wanted with no arguments. Tom was great to work with and he really helped us out in what we needed and/or wanted. I would recommend this dealer and this specific sales to anyone of my friends. Me and my husband had a great experiance here and hope to work with them again sometime soon. More

Bobby Valle was pleasant and easy to work with. No high-pressure or over-the-top salesmanship. He answered our questions with facts and honesty. It was the easiest car-buying experience ever! I've had high-pressure or over-the-top salesmanship. He answered our questions with facts and honesty. It was the easiest car-buying experience ever! I've had my car serviced at Berlin City Toyota before, and I know they have a fantastic service department. They are always on time and usually come in a little under their quote, so I look forward to working with them in the future (and their waiting room is the best!). Thanks, Bobby! More

My experience with Berlin City was great! My salesman, Bobby Valle, was terrific. Bobby was efficient, knowledgeable and understanding of my needs and how he could make everything work for me. Being a f Bobby Valle, was terrific. Bobby was efficient, knowledgeable and understanding of my needs and how he could make everything work for me. Being a first time car buyer, I was very nervous and unsure of what to expect. Bobby put my mind at ease, talked me through the whole process, explained all my options, made the experience comfortable and enjoyable, and helped guide me to find my best fit. I love my new car and the whole process was smooth, stress-free, and manageable thanks to Bobby! More

Ramzi ensured I got the best deal on my new vehicle. He was sensitive to my needs, timing, & financial situation. As well, he went out of his way to make the purchasing process easy for me. (Key, since I was sensitive to my needs, timing, & financial situation. As well, he went out of his way to make the purchasing process easy for me. (Key, since I had a tne 6 week old child!) After the sale, he continues to be in touch with me and make certain my vehicle is being properly serviced. I have recommended him to several of my friends (also new moms!) for their future vehicle needs. More

My husband and myself had been searching around for a good care salesman to deal with in looking to purchase a new car, and was recommended calling Tom Hayes at the Berlin City dealership in Maine. So th good care salesman to deal with in looking to purchase a new car, and was recommended calling Tom Hayes at the Berlin City dealership in Maine. So that is what i did, and i am so very glad i did. 3 days later, we were driving home our new car! Tom was excellent to work with. He responded immediately to my calls, answered all my questions, and gave me his advice on which vehicle would best fit our family. He also gave us the best deal for our trade in car out of 4 other dealerships we had called. I would highly reccommend using Tom as your salesman to ANYBODY looking to buy a car, and am very grateful we met him when we did! More