Berlin City Toyota of Portland

I just love the service at Berlin and the people are awesome! Every time I go in there I am treated like royalty and get the best service possible! They always fix my problems and go above and beyond wh awesome! Every time I go in there I am treated like royalty and get the best service possible! They always fix my problems and go above and beyond what they need to do. I would never go anywhere else but Berlin City Toyota in Portland ME. Oh and Melanie Lea Larcombe deserves a raise becuase she is amazing. More

Had a great experience at Berlin City in Portland. Tim Brown was great to work. He was pleasant, personable and respectful. In addition, he truly assisted me in determining which car would best meet all Brown was great to work. He was pleasant, personable and respectful. In addition, he truly assisted me in determining which car would best meet all my needs. Everyone I interacted with at this dealership treated me like I was their only customer. Overall, great experience and I will definitely return for the next purchase. Diana S. More

Good experience with dealership. I have bought all of my Toyota's from this dealership (previously Maine Mall Motors). The service and sales department have are courteous to their customers. The Camry recal Toyota's from this dealership (previously Maine Mall Motors). The service and sales department have are courteous to their customers. The Camry recall was handled with minimal impact to me. We will go back to Berlin City Toyota again, and ask for George Van Syckel. More

It was a wonderful experience and they were still friendly when I came back because I forgot something. I wish the options weren't so expensive, but they seemed worth the price. Ryan was wonderful, friendly when I came back because I forgot something. I wish the options weren't so expensive, but they seemed worth the price. Ryan was wonderful, extremely helpful with all of my questions, and understood my financing needs. More

Having Eric as my sales person made the process of getting a new car actually enjoyable. While having difficulty being financed, Eric did all he could to get me into a new car. At first I was lookin getting a new car actually enjoyable. While having difficulty being financed, Eric did all he could to get me into a new car. At first I was looking at a used car the service center used, but Eric then made me realize that actually buying a new car would be an all around better deal. Living in Vermont in the western corner I was a little nervous on how I would fit the trip into Maine to get things done, until Eric told me that he would arrange for the car to be delivered right to my driveway. They came with all the paper work, thoroughly exampled everything, and I was a new owner of a 2011 corolla. I couldn't be happier with the process. Even though there is a Berlin city right in Burlington I didn't even have to leave town dealing with Eric. Everything was discussed right over the phone and through emails, and Eric made my questions his top priority in answering. More

This is the fourth vehicle I have purchased throught this dealer and the third vehicle I have purchased through Eric. Eric has been great to deal with as he is honest and forthcoming whether its to any upcom dealer and the third vehicle I have purchased through Eric. Eric has been great to deal with as he is honest and forthcoming whether its to any upcoming specials or helping decipher which model I needed. Eric also listens and follows YOUR timeline, not his own. He did not call me repeatedly as some dealers do once they have your phone number. My job puts many miles on my vehicles and I will be back to this dealer in a few years and hope to have Eric help me find another vehicle. More

I would have rated the price as Great, but I'm one of these guys who always thinks the seller can do better. Eric Mendoza was our salesperson, recommended by a friend of my wife, and he was knowledgea these guys who always thinks the seller can do better. Eric Mendoza was our salesperson, recommended by a friend of my wife, and he was knowledgeable, patient, courteous, and very pleasant, all of which were very much appreciated. We'd definately return to Berlin City again. More

My sales person was Tim Brown. Tim was a great pleasure to deal with. He understood exactly my situation and what I was looking for. He was not pushy or pressing yet made sure I was happy. It was a good ex to deal with. He understood exactly my situation and what I was looking for. He was not pushy or pressing yet made sure I was happy. It was a good experience and I will definitely ask for Tim next time I need a car. More

Great door to door service! Bought the vehicle 100% online, the service was second to none, each detail was taken care of. The easiest vehicle I have ever bought and very happy with the price. After online, the service was second to none, each detail was taken care of. The easiest vehicle I have ever bought and very happy with the price. After the purchase several follow up calls regarding their service, quality of the truck, if an questions about the truck, just over all customer service put first! More

This was my second Tacoma I have bought from this dealership and I believe this will be a regular thing - me doing business with this dealership every time I need a new vehicle. The product is great dealership and I believe this will be a regular thing - me doing business with this dealership every time I need a new vehicle. The product is great, the customer service is great, and they worked with me on the price. The sales crew was friendly and did not pressure me in any way at all. Buying my 2011 Tacoma was a fun and enjoyable experience. The way it should be. Chris Lombard (the horse trainer) More