Berlin City Toyota of Portland

10,000 Mile Check Up Derek was was excellent, answered all my questions and was very personable. He has great Customer Service Skills which would bring me back for servic Derek was was excellent, answered all my questions and was very personable. He has great Customer Service Skills which would bring me back for service again and again. More

Great New Car! I recently purchased a Prius C hybrid. Jon, the sales person was very knowledgeable, helpful and friendly through the process. He stayed late and ev I recently purchased a Prius C hybrid. Jon, the sales person was very knowledgeable, helpful and friendly through the process. He stayed late and even helped me get my phone and bluetooth set up on system. More

Relaxed and Confident atmosphere! Confidence in their knowledge and their abilities shows to be quite evident in the relaxed atmosphere of this Berlin dealership. Whether management, s Confidence in their knowledge and their abilities shows to be quite evident in the relaxed atmosphere of this Berlin dealership. Whether management, sales or finance we were treated with care and respect along with a professionalism that is unfortunately not so common any more. All our needs were met and questions answered leading to a deal we love and an experience that was far less stressful than had been anticipated. Tony Lekas from the Lexus folks next door suggested we stop in to see the Rav4s and we are glad that he did. Matt, Mike and Lee took it from there to a deal we drove away with in just under two hours!!! If you haven't been to Berlin Toyota yet, definitely include them in your future search for a new or preowned vehicle. You won't be sorry! Steve and Vesta Cassidy . More

excellent Tire problem and had to come in without appt. Problem dealt with quickly and courteously. Eric was very helpful. Well done overall. Thank you. I Tire problem and had to come in without appt. Problem dealt with quickly and courteously. Eric was very helpful. Well done overall. Thank you. I would come back. More

Great Service Diane Fortin was wonderful! She made sure my truck was ready in a timely fashion even though I was not indicate on the on-line scheduler that I was go Diane Fortin was wonderful! She made sure my truck was ready in a timely fashion even though I was not indicate on the on-line scheduler that I was going to wait for my truck. More

Fantastic! Derek was wonderful and I was very happy with the service! I was processed very quickly and everything only took an hour! The complementary coffee was Derek was wonderful and I was very happy with the service! I was processed very quickly and everything only took an hour! The complementary coffee was great as well! More

Great Service Diane in the service department is wonderful! Love taking my car there because I know that my car will be well taken care of and the people are polite Diane in the service department is wonderful! Love taking my car there because I know that my car will be well taken care of and the people are polite and knowledgeable. More

Melanie and this dealership are really helpful This is the second car I have purchased from this dealership and I am very satisfied. Melanie is a compassionate and knowledgable sales person who was This is the second car I have purchased from this dealership and I am very satisfied. Melanie is a compassionate and knowledgable sales person who was receptive and helpful, Way to go, Berlin City! P.S. Cliff is a treasure in his job. More

Great job Eric was top notch, setting expectations, communicating the process. Having a minimum word count in this field will discourage further review particip Eric was top notch, setting expectations, communicating the process. Having a minimum word count in this field will discourage further review participation. Please take note. More

Completely satisfied I purchased a new 2017 Highlander Hybrid at Downeast Toyota in Brewer, ME. I now live in Portland, had the 5,000 mile service yesterday at Berlin Cit I purchased a new 2017 Highlander Hybrid at Downeast Toyota in Brewer, ME. I now live in Portland, had the 5,000 mile service yesterday at Berlin City and am totally and completely satisfied with the experience. Thanks Derek and all who took care of me and my buggy yesterday! More