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Berlin City Toyota Lexus of Portland

Portland, ME

4.1
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,142 reviews

October 16, 2018

excellent Very happy with the service. The whole experience was great and would recommend Berlin City Toyota of Portland to any one who values their car. More

by ron 102348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Thanks, Derek Derek did a great job. My appointment was unscheduled and I was fortunate enough to be helped by him in an efficient and satisfactory manner. More

by Veroneau9
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Federico
October 16, 2018

Extremely helpful We are extremely satisfied with our experience, Dominick was extremely helpful and informative, he was a pleasure to work with . The car is fantastic More

by Weebug88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Grant, Dominick Bernard
September 30, 2018

Wonderful Experience We love Berlin City, Portland. This is our fourth lease with them and it has always been great in every aspect. Our sales person, Mike Perfenno was More

by mosie222
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Price
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Grant
August 15, 2018

incredible experience working with the Berlin City group! Traded in my 14 SR5 4Runner for an 18 TRD OR Premium 4Runner. I did everything online working with Matt and he did a great job responding to my questi More

by VTRunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knightly, Lee Ross
August 09, 2018

Derek Federico is an asset to Berlin City Auto Group We own four cars; one Honda and three Toyotas. As my daughter and I waited for the car to be serviced and inspected, Derek Federico was very kind, pro More

by Andi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Federico
August 07, 2018

It was amazing. I was so pleased with my visit. I had an issue with a cracked dashboard shield and the problem was resolved. I also found the service personable. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
August 02, 2018

So Happy With Berlin (Westbrook) Toyota Matt was so patient, answering all of my questions. He also gave me information that was most helpful. We negotiated via email.Monday, closed the de More

by JCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knightly and the finance manager (tall blond, very pleasant)
August 02, 2018

Excellent Interaction Had a great experience buying a new Tundra from Berlin City. Mark Hunter was quick, efficient and friendly taking care of the sale and after sale ser More

by asdfasdfsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

toyota plus service excellent service and the professionalism timeliness and overall experience was enjoyable and welcome. . . . . . .look forward to continuing my relati More

by gc3347
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
derek
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