Berlin City Toyota Lexus of Portland

Warning lights They went out of their way to make sure we were made whole after a mistake. Their attention gives one confidence in driving the vehicle. They went out of their way to make sure we were made whole after a mistake. Their attention gives one confidence in driving the vehicle. More

167,000 mile tune-up and tire change The man who greeted me when I arrived was courteous, and he made sure that I connected with my service rep, Derek. He and I reviewed my service expec The man who greeted me when I arrived was courteous, and he made sure that I connected with my service rep, Derek. He and I reviewed my service expectations and how and when best to reach me, as well as when we could expect the service to be done. I was called in a timely manner about what needed to be done, and I agreed to all the suggestions. They estimated that all would be done y 2:00 pm, and it was done. All were very courteous, and the car runs very smoothly. I am so glad I have this 2007 Toyota Corolla, and it certainly runs beautifully! Many thanks. It is a joy to do business with you. More

Superior service. I would recommend Berlin City to all my friends, as I have actually. Your service is second to none. I will definitely be back for my next vehicle pur I would recommend Berlin City to all my friends, as I have actually. Your service is second to none. I will definitely be back for my next vehicle purchase. More

Feel so taken care of!!!! Matt Almy is AMAZING !!!he provides professional timely service provides a vehicle if need be and I feel so blessed my care is awesome THANK YOU Matt Almy is AMAZING !!!he provides professional timely service provides a vehicle if need be and I feel so blessed my care is awesome THANK YOU More

superior service I decided when my wife and I purchased our Toyota's from Berlin City that we would only service them at Berlin City. Every time I come I get great se I decided when my wife and I purchased our Toyota's from Berlin City that we would only service them at Berlin City. Every time I come I get great service. This is the first time that I have dropped off my car vs. leaving it and due to my schedule I dropped it off earlier than scheduled. The service manager (I believe his name was Chris) made the entire experience painless. More

Another great service experience We've had the pleasure of working with Diane in Service for the better part of two years now. Diane has gone out of her way each and every time to tre We've had the pleasure of working with Diane in Service for the better part of two years now. Diane has gone out of her way each and every time to treat myself and my wife like family. When you schedule your next appointment ask that your service adviser be Diane and see the difference. More

Would recommend to family and friends My first inquiry was online, and I got an immediate response. Selection of vehicle and color was made easy by the large inventory of vehicles at Ber My first inquiry was online, and I got an immediate response. Selection of vehicle and color was made easy by the large inventory of vehicles at Berlin City. They had what I wanted at best price. Very friendly and helpful salesmen as I came through the door, but no pressure or heavy handedness about the sale. More

Straight forward and easy I wanted a good and straight forward deal without the usual games. That is what I told my salesman Steve and that is what I got. I wanted a good and straight forward deal without the usual games. That is what I told my salesman Steve and that is what I got. More

Trying to get a sticker My service advisor was top notch. I came in because of lights on my dashboard. The service team fixed a couple of codes, but were ultimately unable to My service advisor was top notch. I came in because of lights on my dashboard. The service team fixed a couple of codes, but were ultimately unable to figure out why the lights came on. When I got gas the lights came on. I expect in a couple of days the lights will go off. I have a 2008 rav4 with 103k so I plan to keep it many more years. I appreciate the time and effort Toyota put into my vehicle. More

Routine service Diane accommodated my request for service on a specific day and then kept me informed and provided excellent service! Service and inspection sticker Diane accommodated my request for service on a specific day and then kept me informed and provided excellent service! Service and inspection sticker was provided promptly, vehicle was returned serviced and clean! More