Berlin City Toyota Lexus of Portland

Check Up Well, it is amazing. I have had my Prius C for four and a half years, and there has been no major break downs or problems. In addition, the break pa Well, it is amazing. I have had my Prius C for four and a half years, and there has been no major break downs or problems. In addition, the break pads and drums have never be replaced, and they keep on going strong. Unbelievable! Toyota builds vehicles like the Energizer Bunny. They just keep on going, and going, and going... Toyota, thank you for building and outstanding car. If and when the time comes for me to purchase a new vehicle, Toyota of Berlin City will be my next car. Customers receive their moneys worth. It pays to purchase your vehicle at Berlin City. Thank you. More

Buing a used car at Berlin City Lexus Stuart Cohen is a prime example of how a car dealership representative should comport himself. He is at all times polite, thorough, knowledgeable, and Stuart Cohen is a prime example of how a car dealership representative should comport himself. He is at all times polite, thorough, knowledgeable, and extremely helpful in solving problems as they arise. Stuart went above and beyond to find a car I would be happy with. Other members of the staff that I met there were equally accommodating. Would that this were universally true. It was a truly non-stressful experience, and I applaud the organization for creating a high class and welcoming environment for what is usually contentious and extremely enervating event! Keep it up!! More

20,000 mile service on Toyota Sienna Derek was very friendly and professional and the car was serviced very quickly. They even had an employee drive my car to the front door for me when Derek was very friendly and professional and the car was serviced very quickly. They even had an employee drive my car to the front door for me when it was finished. More

EXCELLENT SERVICE Every time we come in we are greeted immediately. From when we bought the cars to the service we get done now. This is an incredible dealership. Je Every time we come in we are greeted immediately. From when we bought the cars to the service we get done now. This is an incredible dealership. Jeff was wonderful at explaining all that was done. Hats off to a dealership that still cares about the customers like they are their family. Roland and Lynee More

A/C system apparently was not functioning in showroom. Also noted that workstations for sales personal located by windows which customers struggled to see due to excessive sunlight coming through windows. Also noted that workstations for sales personal located by windows which customers struggled to see due to excessive sunlight coming through windows. You might want to try window screens to reduce light but allow visibility. Just saying!!! However, Matt Knightly was extremely helpful and stayed non stop till we drove off the lot. Very good young man with a lot of potential. More

Exorcising the demon Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo! Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo! More

Map update Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular m Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular maintenance service on June 11. I did request it when I called to schedule the appointment, but somehow something slipped through the cracks and it wasn't ordered ahead of time. Maybe my mistake for not being more specific. More

Harold is a gem! Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can understand, and he has a great sense of humor! You can really tell he takes pride in his work and wants to make sure customers have the best experience possible! More

Excellent Again 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the ef 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the effort to satisfy my needs. More

oil and filter change, tire rotation Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the multi-inspection . I have confidence in Harold Blaney. More