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Berlin City Toyota Lexus of Portland

Portland, ME

4.1
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,142 reviews

July 13, 2018

Short and efficient They were low key about selling a more expensive packet which I didn’t want. The service was quick and they let me know about possible future proble More

by RAV4
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sansone
July 13, 2018

thanks Berlin City! very happy with the service derrick was very professional I was in and out in a little over an hour very happy to have the car washed More

by wallaces
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Derrick Federico
July 13, 2018

Great Service I came in for an oil change and a Maine state inspection, turns out my brakes and tires did not meet the standard to pass. Tim suggested tires and bra More

by Lauren1019
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Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Helpful Everyone was helpful and friendly. Worked hard to solve any issues I presented. I will consider bringing my car here again for my next service appoint More

by SiennaFan
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Price
Recommend Dealer
Yes
Employees Worked With
Bob Drouin
July 10, 2018

Dianne is terrific We had an emergency need of a repair, and the scheduling person said we could not get in for a week. We are regulars; Dianne got us in and all done b More

by Linda
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Recommend Dealer
Yes
Employees Worked With
Duanne
July 10, 2018

Repair Nick was very pleasant. Customer service was very good. He even help reduce the cost of the repair to get it as close to the quoted price. Most de More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sansone
July 09, 2018

Great Customer Service - We are from Massachusetts and were looking for a particular trim on a 4Runner. When I came across the vehicle I was concerned about buying a vehicle o More

by Tick tock
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Larcombe, Eric Johnson
July 08, 2018

Your phone system sucks Called to make an appointment for service on my truck and it was made at the wrong dealership found out today’s before fixed it and Harold Blaney too More

by Deuce
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Harold Blaney
July 07, 2018

Toyota Care maintenance Customer service is obviously very important here. Service Advisor Derek Federico was very helpful and made things very easy! Looking forward to retur More

by evansboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Federico, Gabe Axelsen
July 07, 2018

Oil Change and check up I have a great working relationship w/Harold Blaney and he always meets or exceeds my expectations. The service staff seems to be well informed. More

by Tom of Naples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
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