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Berlin City Toyota Lexus of Portland
Portland, ME
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,142 reviews
November 13, 2008
I needed a new car and was interested in Toyota. I knew Ramzi Karam, and that he had sold Toyota/Nissan for many years. I tracked him down by calling his wife and found out that he moved from Prime to Berl Ramzi Karam, and that he had sold Toyota/Nissan for many years. I tracked him down by calling his wife and found out that he moved from Prime to Berlin City of Portland. Ramzi was extremely helpful and he was very patient as I tried out a few different cars before finding the right "fit". The process went very smoothly, and everyone that I dealt with at the dealership were friendly, honest, and a pleasure to deal with. When I told friends of mine that I was dealing with Berlin City of Portland, they supported my feelings because they too had bought a vehicle from them a couple years ago and have had nothing but excellent service. So I feel very confident that whatever I need for my vehicle from the day of purchase on... they will be there. Thanks Ramzi & Everyone at Berlin City! More
by Missy L
Employees Worked With
Ramzi Karam, Dean Harrison, Ramzi Karam
October 19, 2008
I could not believe the tactics that this dealership tried on us. Playing games with the trade in, and playing the bait and switch game when we got to the dealership. uckily we figured it out before w tried on us. Playing games with the trade in, and playing the bait and switch game when we got to the dealership. uckily we figured it out before we signed on the dotted line, but not everyone does. Buyer beware!!! More
by jaylittle999
Employees Worked With
chris
