Berlin City Toyota Lexus of Portland

I started a vehicle search through a buying service. Of I started a vehicle search through a buying service. Of the three offered, Eric Mendosa was the only representative to contact me personally with a I started a vehicle search through a buying service. Of the three offered, Eric Mendosa was the only representative to contact me personally with a call. He was polite a seemed quite professional. When the time came to buy a vehicle, I called him. They had a vehicle on their lot which met my requirements. He sent me a copy of the "widow sticker" with vehicle description, package requested with the agreed price and appropriate tax figures. My wife and I took a bus into Portland and were graciously met at the terminal by Eric. All the paperwork at the dealership was as stated. It was completed with no pressure or hassles. Very shortly thereafter, we were on the road back home with a new RAV4. It was the easiest, and thus, the most pleasant car buying experience I've had. As a side note, my wife and I were impressed with Eric's attention to detail. When initially looking at the vehicle, we casually mentioned that the dealership decal seemed a bit askew. When we went out to pick up the vehicle, it not only had been washed, interior dusted, and tank filled, but also the decal had been straightened. So often, it can be the attention to the little things that will elevate a good sales rep to a great sales rep. More

My wife had just lost her mother and I wanted to get her a new car to lift her spirits some. She needed a new car.Her old one was 10years old and was starting to require more than routine maintaince.Having a new car to lift her spirits some. She needed a new car.Her old one was 10years old and was starting to require more than routine maintaince.Having always bought cars with her,I was not looking forward to doing this by myself.I did my homework and was pretty sure what I wanted.George was a good salesman. He knew the car inside and out. Because he was taking care of an ailing parent just as my wife did, I felt he wanted to genuinely help me.I can spot a phony a mile away.The only problem I had was with getting the price that was advertised. I know this wasn't George"s fault but going back to my house to get the ad was a bit surreal ...a deal breaker. George was very apologetic and all's well that ends well .My wife is very happy with her new Rav4. More

George exceeded our expectations in every way. He explained the saftey and other qualities about the various cars in good detail. He appeared very knowledgable about the product. He let us drive ma explained the saftey and other qualities about the various cars in good detail. He appeared very knowledgable about the product. He let us drive many different cars and helped us sort out the options. There was no pressure from him to buy one or the other car..just be sure your happy with your selection. I ended up spending more than I planned, but am very happy with the car, the sales experience and the service. Early next year we will need to replace our Jeep Cherokee Limted....I will be talking to George about a Highlander!!!! More

I went to look at a new corolla and found that buying a certified preowned actually worked better for me with the special financing that was available. Chad was great and helped me find the best corolla f certified preowned actually worked better for me with the special financing that was available. Chad was great and helped me find the best corolla for me that fit my budget. Everyone there was very nice and I look forward to buying a new car from them when I am done with this one. More

When you first step into the dealership George will greet you with a huge smile, he is very friendly and knows what would be best for you. I would reccomend anyone looking for a great experience to stop in a you with a huge smile, he is very friendly and knows what would be best for you. I would reccomend anyone looking for a great experience to stop in and find george for the best needed service. If anyone is to be awarded for good custormer friendlyness its George Van Syckel. More

George Van Syckel was great from beginning to end. He walked me through the entire process and patiently took every call when I had questions or concerns. I can recommend him to others without reservatio walked me through the entire process and patiently took every call when I had questions or concerns. I can recommend him to others without reservation. The car (Prius) is also everything that I expected it would be and more. More

George was fine. He was friendly and quickly found a vehicle that was close to what I had in mind when I came into the salesroom. The paperwork was done in a reasonable amount of time but, through no f vehicle that was close to what I had in mind when I came into the salesroom. The paperwork was done in a reasonable amount of time but, through no fault of George's, I felt that when some customers came in after me and were looking at a much more expensive vehicle than the Corolla I was buying, the manager (I don't remember his name) left me to deal with them first. No big deal, but I felt that was a bit annoying. Overall, I am pleased with the car and the transaction although my credit union told me that I was buying it at the high end of an 'acceptable' price. I still hate shopping for cars for just this reason. More

George provided me a stellar breadth of knowledge on vehicles to help me make my decision. The entire time he maintained a very easy, calm, non-intimidating environment. More than anything else, while I vehicles to help me make my decision. The entire time he maintained a very easy, calm, non-intimidating environment. More than anything else, while I took an inordinate amount of time to make my decision, he was extremely patient and never rushed me once. That was very important to me. I feel extremely confident in his and the entire dealership's committment to the customer and that reason alone will keep me going back to Berlin City Toyota of Portland, ME. More

George provided us with outstanding service throughout our entire purchase experience. I have always dreaded shopping for a new car mostly due to the pushy sales staff found at most dealerships. I felt our entire purchase experience. I have always dreaded shopping for a new car mostly due to the pushy sales staff found at most dealerships. I felt George was very genuine and respectful. I have, and continue to recommend George to anyone shopping for a new car. We hope George will help us again with our next car once our lease is through. More

We bought two cars from Ricky, a new 2008 Toyota Solara and used 2008 Toyota Tundra. Had a good experience both times, I have recommended the Berlin City dealership and Ricky to many people. Service has and used 2008 Toyota Tundra. Had a good experience both times, I have recommended the Berlin City dealership and Ricky to many people. Service has been great they go above and beyond expectations. More