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Berlin City Nissan of Portland
South Portland, ME
108 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 108 reviews
January 29, 2013
Went to Berlin City to find a used car, and even though my finance company gave me strict limits, Eric helped me find a perfect car! Would highly recommend! my finance company gave me strict limits, Eric helped me find a perfect car! Would highly recommend! More
by kpelletier09
Employees Worked With
Eric Burnheimer
January 29, 2013
They were so friendly! Matt went above and beyond to make sure i got everything i wanted, he even delivered the car to me with a fresh cup of coffee! Scott was the best financial proffesional ive ever had th sure i got everything i wanted, he even delivered the car to me with a fresh cup of coffee! Scott was the best financial proffesional ive ever had the pleasure of dealing with. I will never finance another vehicle from anyone else. He was so thorough and friendly and did everything he could to get me the best possible deal. More
by epeavey85
Employees Worked With
scott walker, matt lessard, ricky
January 29, 2013
I highly recommend working going to Berlin City Nissan for a new vehicle, they were great to work with! Ricky and Chris are very down to earth and easy to work with sales men! I was very happy with my ser for a new vehicle, they were great to work with! Ricky and Chris are very down to earth and easy to work with sales men! I was very happy with my service and would not go ANYWHERE else! More
by KaitR1989
Employees Worked With
Christopher Genest & Ricky Nadeau
January 29, 2013
The employees here were extremely friendly, and asked me questions about what I was looking for. They found multiple options to fit my needs and made sure that I was satisfied with what they offered me. I questions about what I was looking for. They found multiple options to fit my needs and made sure that I was satisfied with what they offered me. I felt very comfortable and happy with my decision to visit this dealership. More
by SarahBG1021
Employees Worked With
David Bromley
January 21, 2013
On 1/18/13 I agreed with Chris Genest on a price for a 2011 Maxima and gave him a gredit card as a down payment until I could get to Maine on 1/21/13 to pick up the car. I live in NH. As I was driving up 2011 Maxima and gave him a gredit card as a down payment until I could get to Maine on 1/21/13 to pick up the car. I live in NH. As I was driving up to Maine to grt the car I got a call from Chris telling me the car was not available that over the weekend the owner came in took the car and sold it at another of his dealerships.There is nothing he can do about it. The only thing I can think of was that he got more money from someone else. Chris did tell me that he placed a sold sticker on the car after he got my credit card. This is what gives dealers a bad reputation. I don't know who the owber is but he has nerve to take a sold car and sell it to someone else Chris called it an "executive decision" More
by Don Kula
Employees Worked With
Chris Genest
July 31, 2012
Purchased what I thought to be a certified used car with a clean accident report. Staff was friendly throughout sales process, but once I got the opinion from another mechanic and body shop, was advised to a clean accident report. Staff was friendly throughout sales process, but once I got the opinion from another mechanic and body shop, was advised to not purchase car due to unreported damage. Overall experience seemed shady, they knew about the damage, but waved it off as not a big deal. The upper management has a pompous attitude. I have already had an issue with Berlin City Honda service, now I wouldn't recommend sales or service to anyone. More
by ihavenocar22
Employees Worked With
Wayne Scott
December 25, 2011
They have to be the worst ever! I purchased a 2001 Highlander ValueSmart (not really) car.Traded in my wife's 1996 Rav 4.They told me the Rav was not worth much because of it's age and mileage.Just ba Highlander ValueSmart (not really) car.Traded in my wife's 1996 Rav 4.They told me the Rav was not worth much because of it's age and mileage.Just barely gave me 1700 after I was going to walk. Now its in their showroom for 6900.The Highlander so far has been junk.Brought it back twice for exhaust leaks,washer pump not working and the tires just barely pass inspection, if you put the spare on and measure the middle tread at 2/32.Bet those tires would fail if I came in off the street for an inspection! Now the airbag light is on. I dread even calling them again.Had to tuck the fender skirt back in after the washer pump was replaced..no quality control? There is no such thing as over the top care.There should be a disclaimer under that caption. Thought we'd be ok with Toyota.Guess I was wrong. More
by jrg44me
Employees Worked With
Eric Burnheimer , Stacy Dalphonse , Josh Blanchard
November 03, 2011
I have been a customer of Berlin City Nissan for a number of years and have been fortuitous to have Josh Blanchard as my Service Advisor during this time. This week I brought my vehicle in for emergency ser of years and have been fortuitous to have Josh Blanchard as my Service Advisor during this time. This week I brought my vehicle in for emergency service without an appointment. Josh listened compassionately and took my vehicle in for an evaluation without hesitation. When numerous critical problems were found, making the car unsafe to drive, he and Stacy Dalphonse kindly located a rental vehicle for me (it was almost closing time). Last evening, Mark, my Service Technician, stayed past closing time to complete the work on my vehicle so that I could drive it home. I was profoundly grateful for his thoughtful efforts. The kindness and professional, exceptional service extended to me by Josh over the years (and Stacy as well when Josh has been unavailable) is a rarity to encounter these days. Similarly, I know that Mark has worked on my vehicle repeatedly, and, because of his expertise and keen attention to detail, my vehicle has run smoothly and without problems. Josh, Stacy, and Mark are assets to Berlin City Nissan, and we all have much to learn from their fine examples. As a front line representative of Berlin city Nissan, Josh, through his thoughtful efforts, careful listening, and concern, has developed a loyal cadre of customers, including myself. When I arrive for an appointment, I am consistently welcomed like a friend moreso than a customer. I have recommended Berlin City Nissan to others and will continue to do so without hesitation. I look forward to many more years of stellar service from Josh, Stacy, Mark, and their colleagues. Thank you for offering me this opportunity to offer my sincere gratitude and praise on behalf of Josh, Stacy, and Mark. I am hopeful that their efforts and dedication extended to customers like me may be duly recognized by Berlin City Nissan. Best wishes. More
by Jonathan1
Employees Worked With
Josh Blanchard (Service Advisor) and Mark (Technician)
July 18, 2011
great custoner service above and beyond to get my truck fixed the way i like itand always explain the work done and making things right even when the make a mistake that is very impressive to me and always fixed the way i like itand always explain the work done and making things right even when the make a mistake that is very impressive to me and always following up on my concerns this is my fith truck purchased a this dealer ship and my sixth nissan truck since 1975 More
by martman42
Employees Worked With
stacey and josh, Josh Blanchard, Stacy Dalphonse
June 13, 2011
Where do I start? Probably with the friendliness of the staff -- very comfortable to talk with and work with while making the deal. (I was purchasing a 2009 Corolla I'd seen on the company website, and tra staff -- very comfortable to talk with and work with while making the deal. (I was purchasing a 2009 Corolla I'd seen on the company website, and trading in my worn-out Camry.) Having not bought a car from a dealership since 1990, I wasn't sure what to expect, but I couldn't have been happier -- they made it easy. I'm already recommending Berlin City Auto Group to friends. More
by heresgenie
Employees Worked With
David Fournier, Scott Walker, Dana Hurrell, Scott Walker, Dave Fournier, Dana Hurrell
