Berlin City Nissan of Portland

I have been a customer of Berlin City Nissan for a number of years and have been fortuitous to have Josh Blanchard as my Service Advisor during this time. This week I brought my vehicle in for emergency ser of years and have been fortuitous to have Josh Blanchard as my Service Advisor during this time. This week I brought my vehicle in for emergency service without an appointment. Josh listened compassionately and took my vehicle in for an evaluation without hesitation. When numerous critical problems were found, making the car unsafe to drive, he and Stacy Dalphonse kindly located a rental vehicle for me (it was almost closing time). Last evening, Mark, my Service Technician, stayed past closing time to complete the work on my vehicle so that I could drive it home. I was profoundly grateful for his thoughtful efforts. The kindness and professional, exceptional service extended to me by Josh over the years (and Stacy as well when Josh has been unavailable) is a rarity to encounter these days. Similarly, I know that Mark has worked on my vehicle repeatedly, and, because of his expertise and keen attention to detail, my vehicle has run smoothly and without problems. Josh, Stacy, and Mark are assets to Berlin City Nissan, and we all have much to learn from their fine examples. As a front line representative of Berlin city Nissan, Josh, through his thoughtful efforts, careful listening, and concern, has developed a loyal cadre of customers, including myself. When I arrive for an appointment, I am consistently welcomed like a friend moreso than a customer. I have recommended Berlin City Nissan to others and will continue to do so without hesitation. I look forward to many more years of stellar service from Josh, Stacy, Mark, and their colleagues. Thank you for offering me this opportunity to offer my sincere gratitude and praise on behalf of Josh, Stacy, and Mark. I am hopeful that their efforts and dedication extended to customers like me may be duly recognized by Berlin City Nissan. Best wishes. More

great custoner service above and beyond to get my truck fixed the way i like itand always explain the work done and making things right even when the make a mistake that is very impressive to me and always fixed the way i like itand always explain the work done and making things right even when the make a mistake that is very impressive to me and always following up on my concerns this is my fith truck purchased a this dealer ship and my sixth nissan truck since 1975 More

Where do I start? Probably with the friendliness of the staff -- very comfortable to talk with and work with while making the deal. (I was purchasing a 2009 Corolla I'd seen on the company website, and tra staff -- very comfortable to talk with and work with while making the deal. (I was purchasing a 2009 Corolla I'd seen on the company website, and trading in my worn-out Camry.) Having not bought a car from a dealership since 1990, I wasn't sure what to expect, but I couldn't have been happier -- they made it easy. I'm already recommending Berlin City Auto Group to friends. More

I was very reluctant to go to a dealership. The reason for this is because I went to a dealership in the Route One Saco/Prime Dealership area. I can't express my frustration with that place. The salesma for this is because I went to a dealership in the Route One Saco/Prime Dealership area. I can't express my frustration with that place. The salesman were so very aggessive that they actually scared my daughter and I, needless to say- we walked. I still needed a car but because of this experience I internet shopped for a very long time. When other dealerships pitched an aggresive "sales pitch" I would not go in. That is when I met Mike Meyer of Berlin City Nissan in South Portland. At first I was still hesitant, but I agreed to go see the car I was interested in (2008 VW Beetle- LOVE IT:) Mike was so very helpful, not aggresive at all. He calmly told me the facts about the car- NO sales pitch- NO pressure, very matter of fact and he has a laid back personality. I bought the car- we were out of there financed in an hr, and I drove the car home!! I also should add that my credit rating is 567- I got financed at an affordable payment. I would recommend Mike Meyer to anybody that wants a great car buying experience, and if you don't have great credit- don't worry- you WILL get financed. I am "sold" I have already told my friends to go see Mike and I highly recommend to anyone reading this to go see Mike. I have decided to always buy my cars there! one more thing to add if you are reading this and not already impresssed is that I have never left feedback on a website before, this is my 1st time- this is how happy I am with Mike. More