Berlin City Kia of Vermont

Good Service, Friendly staff the service was very good as always. My car was ready in very good time, i was still shopping next door when they called to say it was done. the service was very good as always. My car was ready in very good time, i was still shopping next door when they called to say it was done. More

Great salesman Our salesman was willing to work with us in order to make the best deal on our trade_in. Answered all our questions. Returned all our phone calls. Our salesman was willing to work with us in order to make the best deal on our trade_in. Answered all our questions. Returned all our phone calls. More

service department I was sorry to see my longtime service advisor had left the dealership. Ryan always made sure I had on time and fault free service. I will miss seeing I was sorry to see my longtime service advisor had left the dealership. Ryan always made sure I had on time and fault free service. I will miss seeing him. Jerry W. is a really customer orientated advisor and got me in and out on time and gave me info on up coming 24 month service. I am hoping he and I will be able to continue as well as Ryan and I had. This review pertains to service ONLY! Sales seems to think it is ok to get customers back in under false pretenses to try and sell them a new car. While looking into a trade for q different car I was misled about the history of the vehicle and when I questioned the amount my 1.5 year old vehicle was worth I was told that I should have done more research before purchasing from them. The first Sportage I bought from them seemed to retain a good value when I purchased and traded it in 2 years later it was not to be with the new one. Buyer be ware of this dealership. the change in management has not been in the buyers interest More

Helpful and Quick Service I am always treated with respect when I bring my Fiat 500T in for service. The service staff are very helpful and communicate effectively. The work pe I am always treated with respect when I bring my Fiat 500T in for service. The service staff are very helpful and communicate effectively. The work performed is done quickly and professionally. I can trust that it's done right. More

Thorough, Efficient, offering Cost Considerations I have had my Kia Sportage serviced with Berlin City for the last 2 1/2 years. The best thing of all is that I have had to only schedule regular maint I have had my Kia Sportage serviced with Berlin City for the last 2 1/2 years. The best thing of all is that I have had to only schedule regular maintenance work-the vehicle has been essentially problem free! I have rarely waited more than a minute or two when arriving for an appointment at the service desk, with check-in a breeze. The length of service has been consistent with what I was told it would be, so that my decision to wait at the dealership for completion of service has never been regretted. Yesterday I was offered a trip to Pet Food Warehouse to complete an errand that otherwise would have added to my crazy day-now that's personal service ( clearly not something one should expect but the shuttle service wasn't busy)! When there have been occasions when the recommended maintenance work exceeded my budget, service representatives revised the work scheduled to be spread out a bit over time for me. More

Nice Job by Evan Ratliff Evan was very helpful in looking for the type of vehicle we were interested in and patient with the various models we wanted to test drive. Evan was very helpful in looking for the type of vehicle we were interested in and patient with the various models we wanted to test drive. More

my car was detailed by Sean I can't say enough about the fabulous detailing job at Berlin City Kia of Vermont by Sean. The car looks and smells brand new!!! I have had my car de I can't say enough about the fabulous detailing job at Berlin City Kia of Vermont by Sean. The car looks and smells brand new!!! I have had my car detailed before and this detailing from Sean was such an exceptional and professional job compared to my past experience from another vendor. Thanks so much Sean!!!! I even had to give him a hug as my car was so beautiful! Nicole More

Amazing Service Team! The service team at Berlin City Kia is fantastic! Jodi, was awesome, and got my car in, even though they were short staffed! I would highly recommend The service team at Berlin City Kia is fantastic! Jodi, was awesome, and got my car in, even though they were short staffed! I would highly recommend them to my friends and family. More

Spamming Horrible, spam, over priced, rude, no client training on Kia, broken lighter, no 2nd key. Too much price haggle. Got car 1/2 tank of gas. Floor ma Horrible, spam, over priced, rude, no client training on Kia, broken lighter, no 2nd key. Too much price haggle. Got car 1/2 tank of gas. Floor mats tossed in the back and not place in. Burnt seat with cigarette and hid with paperwork. More

Left feeling satisfied No pressure sales staff who are very willing to do what it takes to make sure you are comfortable with the price and not pushing you into something t No pressure sales staff who are very willing to do what it takes to make sure you are comfortable with the price and not pushing you into something that you can't afford! Will be back in the future. More