Berlin City Kia of Vermont

Best ever experience with a car dealer! Over time I have been very disappointed with my overall experience with car dealers. Berlin City Kia has turned that around completely! Will Russel an Over time I have been very disappointed with my overall experience with car dealers. Berlin City Kia has turned that around completely! Will Russel and Kristine Bourne made what I expected to be an ordeal, an easy and thoroughly enjoyable experience. They were very attentive and helpful and managed to get us into a great car even though we were unable to get to the dealership. They took care of everything on line and over the phone and delivered the car to us. They have since been very helpful in making sure everything is as it should be. The last dealer we had tried to buy a car from couldn't even be bothered to return our phone calls or answer our e-mails.Needless to say we are very much impressed with Berlin City Kia! More

Good guidance, no pressure I met Anthony Simms in 2014 and carefully saved his card for when I was ready to get serious about buying. His natural friendliness and good humor mad I met Anthony Simms in 2014 and carefully saved his card for when I was ready to get serious about buying. His natural friendliness and good humor made him a pleasure to work with. He (and others) had all the info I could want. Even though it was the last few days of a "sales event" I did not feel pressured, but comfortably guided as I made my decision. I like the open office plan -- much more comfortable than being squeezed into a cubicle with someone. The back office staff and/or managers were readily available when needed, and it all added up to a a very pleasant experience. I was also impressed that the cost of getting new winter tires there was the same cost as local tire companies (Subaru told me, don't do it here). So my new vehicle was completely prepped for winter when I picked it up. More

Great Car Dealership! Great experience finding a car with Berlin City Kia. They helped me to find a great car. Very helpful and courteous staff. Would highly recommend them Great experience finding a car with Berlin City Kia. They helped me to find a great car. Very helpful and courteous staff. Would highly recommend them. More

Great experience, willing to take time to find a perfect car We had a great experience. Kristine Bourne was extremely helpful, she was willing to take the time to find exactly the right car for us and didn't pre We had a great experience. Kristine Bourne was extremely helpful, she was willing to take the time to find exactly the right car for us and didn't pressure us to just buy something so she could make a sale. Once we decided on the car, everything was fast and easy. We drove home in our new vehicle in a few hours. Also, they have a great playroom for kids. We also go there for our state inspections because being able to let my toddler play while we wait is extremely convenient. More

New Veloster Recently I was assisted in finding (or being surprised by) my new Hyundai Veloster. The sales associate who helped me was Kristine, and she showed me Recently I was assisted in finding (or being surprised by) my new Hyundai Veloster. The sales associate who helped me was Kristine, and she showed me all of the technology in my car and how to use it. She even set up my phone Bluetooth and was a great help. When I go back to get the speakers fixed, I know my car will be in good hands. More

Got a great car for a good price! I had a really good experience at Berlin City Kia! The salesperon, Patti-ann, worked hard to get the best deal possible. The Kia staff helped get me g I had a really good experience at Berlin City Kia! The salesperon, Patti-ann, worked hard to get the best deal possible. The Kia staff helped get me get my dream car! I recommend this dealer and particularly Patti-ann to anyone who is looking for a great looking, safe car at a good price. Thank you Berlin City Kia! More

Quick and easy I've given a 4 star rating because let's face it, not many things truly deserve five stars. Regardless, I was in quickly, and got a great car for a go I've given a 4 star rating because let's face it, not many things truly deserve five stars. Regardless, I was in quickly, and got a great car for a good deal. The people I worked with were awesome as well. More

Excellent I did one prior to this but , the stars didn't show all up. So redoing !! Great place , people very friendly customer service excellent !! No regrets I did one prior to this but , the stars didn't show all up. So redoing !! Great place , people very friendly customer service excellent !! No regrets Will buy again More

Result regarding a previous review The dealer has very satisfactorily cleared the previously issue that we had. This was done in a quick and thorough manner. We are very satisfied with The dealer has very satisfactorily cleared the previously issue that we had. This was done in a quick and thorough manner. We are very satisfied with the outcome. I recomend them for as potential dealer for your need More

A+++ Experience My wife and I recently purchased our second set of Kias and could not be happier with our experience! My wife purchased a Soul+ Red Zone 2.0 and I pu My wife and I recently purchased our second set of Kias and could not be happier with our experience! My wife purchased a Soul+ Red Zone 2.0 and I purchased a Forte 5 door/ hatchback. We worked with Kristine Bourne in Sales and Art Lucia in Finance and would highly recommend both of them to work with if you are looking to buy a car! More