Berlin City Kia of Vermont

Excellent Service Dept! I was visiting my daughter at school last weekend. I was having issues with my brakes and Kenyon did an excellent job ha sling my issues and explainin I was visiting my daughter at school last weekend. I was having issues with my brakes and Kenyon did an excellent job ha sling my issues and explaining what had happened. I could tell that he was extremely customer-service oriented. He gave me an in-depth explanation of my issues and handled everything very well. Thanks again Kenyon! You were fantastic! More

Always great service and great staff I am always greeted with a smile and friendly face. The service dept addresses my concerns and immediately fixes the problem. They go beyond my expect I am always greeted with a smile and friendly face. The service dept addresses my concerns and immediately fixes the problem. They go beyond my expectations and provide me with a nice lounge to visit which includes drinks and snacks. More

Inspection Kenyan was so helpful and courteous. He walked me to my car and helped me with my 2 dogs he was so professional if I still had my business I would hi Kenyan was so helpful and courteous. He walked me to my car and helped me with my 2 dogs he was so professional if I still had my business I would hire him on the spot. He is a keeper for sure. More

No problems! Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to proceed. Will be coming back. More

Service department I give them a 10 I like the people there they are very friendly and when I call for a appointment I always get the time I want and I like the waiting room and the drin I like the people there they are very friendly and when I call for a appointment I always get the time I want and I like the waiting room and the drinks and food when I’m waiting and when they work on my car they are good and fast . More

Great experience! Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get it to me. The truck had a couple dings and dents that they fixed for me. Couldn't be happier! Would definitely buy my next vehicle from them More

Surprising I went to Kia yto look at a used Sorento, was not able to purchase due to price and wanted a bigger motor. When I returned the car I received a warm h I went to Kia yto look at a used Sorento, was not able to purchase due to price and wanted a bigger motor. When I returned the car I received a warm hug from Dedrick, no guilt trip,no sales pitch just "what do you need from us?" In the end I got a better price, a newer vehicle and bigger motor. All of the items on my checklist were met and all promises were kept. Thanks Berlin City :) More

Straight forward It's just easy. No hard sell, no stress, just all the information you need to make an informed decision. This is my 3rd Kia. It's just easy. No hard sell, no stress, just all the information you need to make an informed decision. This is my 3rd Kia. More

Got in for service at appointed time Service time was quoted when I arrived and my KIA was ready before the quoted finish time which allowed me to stay on my schedule for the day which is Service time was quoted when I arrived and my KIA was ready before the quoted finish time which allowed me to stay on my schedule for the day which is always a thumbs up. More

Good service. Didn't have to wait to long I was able to get right in and I did not have a to wait that long for my car to serviced. I would recommend Berlin City to my friends. I was able to get right in and I did not have a to wait that long for my car to serviced. I would recommend Berlin City to my friends. More