Berlin City Kia of Vermont

Efficient and Thorough I arrived 10 minutes early for my appointment and the service rep immediately recognized me and brought up the work order and offered me a car care pa I arrived 10 minutes early for my appointment and the service rep immediately recognized me and brought up the work order and offered me a car care package from which this appointment would be used. So, I signed the work order and handed over my keys and the service rep gave me a work completion time that was very accurate. I was notified when my vehicle was ready and it took very little time to finish the completion of the necessary paperwork and I left. More

Always a pleasure. From greeting to check out it's always a comfortable visit. We have great confidence in the service team. They take time to keep you in the loop and s From greeting to check out it's always a comfortable visit. We have great confidence in the service team. They take time to keep you in the loop and seem to really want to keep their customers experience top shelf. More

bought my second kia soul here Had some problems when I first got the 2015 with steering but Kenyon stayed after it until it was fixed;great service and also Kia Motors follow ups Had some problems when I first got the 2015 with steering but Kenyon stayed after it until it was fixed;great service and also Kia Motors follow ups More

Ryan was extremely helpful and went out of his way!! Came in for the free inspection and learned I needed brakes. I got a second opinion from another business and your dealership beat their quote, got m Came in for the free inspection and learned I needed brakes. I got a second opinion from another business and your dealership beat their quote, got me in the same day and finished quickly. Everyone was friendly and Ryan Maxwell even looked around for my son’s winter hat that he thought he left behind, but found under the seat as I was on the phone with Ryan. Ryan was very accommodating, professional, and helpful with everything. I feel comfortable asking questions without feeling like I am asking too much. Great visit. More

Great service The service staff is very personable and helpful. The waiting area for children was perfect for keeping my 18 month old entertained while we waited. The service staff is very personable and helpful. The waiting area for children was perfect for keeping my 18 month old entertained while we waited. More

Helpful, professional, efficient Sales was thorough and complete without being pushy or stressful. Service was pleasant and responsive. Pleased with the product and service. Will high Sales was thorough and complete without being pushy or stressful. Service was pleasant and responsive. Pleased with the product and service. Will highly recommend Alfa Romeo and this dealership to others. We liked it so much that I got the Fiat 500 and my husband got the Stelvio. And they fit our personalities perfectly. More

First Service. Excellent experience A simple day for placing snow tires on the car. Once we clarified that I actually wanted Snow tires and not the "Slow" tires listed on the work order A simple day for placing snow tires on the car. Once we clarified that I actually wanted Snow tires and not the "Slow" tires listed on the work order (we got a laugh out of that one) everything went very nicely. In fact by the time I got back to work the car was done and ready! Ryan was terrific and all the crew there was very nice. Excellent experience. I look forward to our first service. Brian Brian Shuman DMD More

To purchase a crossover suv We called and spoke with I believe pat and he was very helpful and had the vehicle at the door when we showed up u guys were real busy that day it was We called and spoke with I believe pat and he was very helpful and had the vehicle at the door when we showed up u guys were real busy that day it was a work night for me I hadn't eaten lunch before arriving to meet my wife there and u guys had sandwiches there which was awesome I had lunch and chose to purchase the vehicle that we talked about More

It couldn't have been easier! This is the fifth vehicle we have purchased from Berlin City and there are many reasons we keep coming back. Overall the process is smooth and easy. This is the fifth vehicle we have purchased from Berlin City and there are many reasons we keep coming back. Overall the process is smooth and easy. The sales staff is pleasant and knowledgeable and not in the least pushy. I was there for long enough to feel uncomfortable but, nothing could be farther from the truth. Instead, the time passed quickly and I never felt that I was being ignored. In short, I can see nothing that you can do to make the experience better. Just keep on doing what you are now which all seems to be geared toward making each client feel that he's the only one in the showroom. More

Free Insection Was very pleased with the service. They told me what I would need to fix soon. Would go there again. Thank you very much for your help. Was very pleased with the service. They told me what I would need to fix soon. Would go there again. Thank you very much for your help. More