Berlin City Kia of Vermont

Best service department ever! Ryan and Kenyon are my besties! I absolutely love you guys! Thank you for always being so good to me! My car has an extreme amount of miles on it and Ryan and Kenyon are my besties! I absolutely love you guys! Thank you for always being so good to me! My car has an extreme amount of miles on it and it surely wouldn't have lasted this long if it weren't for you all More

Traded in and bought a new car Great place. Miss mike Lowe though. He was my go to guy. Now nick is my replacent although mike could never be replaced. Didn't get a spare key. Will Great place. Miss mike Lowe though. He was my go to guy. Now nick is my replacent although mike could never be replaced. Didn't get a spare key. Will have to call them More

Routine maintenance The folks in the service center are always attentive, patient and willing to explain what's going on - and from a female standpoint, I appreciate that The folks in the service center are always attentive, patient and willing to explain what's going on - and from a female standpoint, I appreciate that. They don't pressure me into service, but rather explain what should be done at different miles and what can wait a little more. They're happy to use my coupons too! More

Appointment for Vermont State Inspection Arrived early for a scheduled appointment. I received attention right away. Kenyon took all of my information and told me that he would have my car Arrived early for a scheduled appointment. I received attention right away. Kenyon took all of my information and told me that he would have my car ready to go at around 5PM. Although he was busy, he kept his promise and I was on my way shortly after 5PM. More

Wonderful, personal service! I recently had to look into a new to me car and decided on a KIA based on some consumer reports I had researched. It was a wonderful decision, the fo I recently had to look into a new to me car and decided on a KIA based on some consumer reports I had researched. It was a wonderful decision, the folks at this dealership are top-notch wonderful souls who truly care about you leaving happy! So very thankful I decided to do my car shopping here and would HIGHLY recommend it to everyone. More

Attentive Very good service at the front line of the department. Like that they have pictures to show what is being done or if they find a problem. Very good service at the front line of the department. Like that they have pictures to show what is being done or if they find a problem. More

Great exerience, very helpful I had to cancel two apointments due to illness but Austin was not perturbed in any way and helped me get an appointment that I could keep. Imdid keep I had to cancel two apointments due to illness but Austin was not perturbed in any way and helped me get an appointment that I could keep. Imdid keep the appointment and even added a tadk but he was very helpful in getting the work done that I needed. More

Got the job done I found my experience to be overall a positive experience everyone was helpful and the finance Manger made the process easier the only thing negative I found my experience to be overall a positive experience everyone was helpful and the finance Manger made the process easier the only thing negative would be time it took with lots of lost time waiting. More

They took care me right off. Service station was very profe Like said Service station was very professional. I like that a lot ...Ryan did a excellent service . And didn’t take very long. Very Pleased... Like said Service station was very professional. I like that a lot ...Ryan did a excellent service . And didn’t take very long. Very Pleased... More

Service department took notice of concerns and acted on them Service department looked over paper work, didn't have to be advised of concerns. Supported me, and advocated for me, giving the best service possibl Service department looked over paper work, didn't have to be advised of concerns. Supported me, and advocated for me, giving the best service possible. More