Berlin City Kia of Vermont

Buying the car was fine but unfortunately if you have to deal with the service department you will have a battle. I would be disgusted as a general manager who over sees all departments if my service depar deal with the service department you will have a battle. I would be disgusted as a general manager who over sees all departments if my service department was run this way. I have battled with them since the day I bought my car when a light came on. Basically had the run around, didnt' hear from the for a week unless I called told car was done when i wasn't and basically called a liar for a light that came on even those i sent all things in photos for a lovely trail. Don't go here if you don't have to More

Always excellent service and professionalism. I’ve purchased three vehicles from them in the last 6 years and every experience has been a breeze. Dedrick is the best GM I’ve ever worked with (a I’ve purchased three vehicles from them in the last 6 years and every experience has been a breeze. Dedrick is the best GM I’ve ever worked with (and I visited a handful of other dealerships before this last purchase — strictly out of interest in a different brand of vehicle!). Knowledgeable, caring, professional and willing to work with you. I’ll never buy a car anywhere else! More

They were very friendly at first but when we wanted to test drive the Kia Niro, the only style car interested in, they said the check engine light came on and a week later they had still not resolved what test drive the Kia Niro, the only style car interested in, they said the check engine light came on and a week later they had still not resolved what the problem was and never contacted us again. Not sure how trustworthy they are. More

If your buying a car sure their fine but their techs to work on your car are inexperienced and will cost you more then its worth. They will break things while working on your car and tell you that you brok work on your car are inexperienced and will cost you more then its worth. They will break things while working on your car and tell you that you broke it when it was fine when it went in there.. More

Can’t trust these people. They are liars. They will lie to you about trade values to make money and hold interest rate points to make you pay more. to you about trade values to make money and hold interest rate points to make you pay more. More

This dealership is awesome to work with. Friendly, knowledgeable and so very helpful. Felt like stepping back in time to when people took the time to really listen to what you wanted and did everythi knowledgeable and so very helpful. Felt like stepping back in time to when people took the time to really listen to what you wanted and did everything they could to make it happen. This was the best experience I've had in a very long time. Great job guys! More

Great customer service very understanding basic on your need I highly recommend this place happy about it also getting life time inspections on my 2 vehicles I only purchased 1 vehicles second one gets fr need I highly recommend this place happy about it also getting life time inspections on my 2 vehicles I only purchased 1 vehicles second one gets free inspection service as long I keep the vehicle. More