Berlin City Kia of Vermont

Staff is always welcoming, helpful and accommodating I can’t aay enough about how great Ryan is to me. I wouldn’t go anywhere else. Probably f’ing is fair. Scheduling is flexible I can’t aay enough about how great Ryan is to me. I wouldn’t go anywhere else. Probably f’ing is fair. Scheduling is flexible More

great service and in the time they said it would take service guys are friendly and very informative...they finish in the time frame they give ahead of time. only concern is a charge on the bill for some service guys are friendly and very informative...they finish in the time frame they give ahead of time. only concern is a charge on the bill for something called "shop supplies"...not sure what that is about More

Excellent Must better experience a lot of new faces which was much needed. Very one was friendly, no back and forth it was a pretty straight forward translation Must better experience a lot of new faces which was much needed. Very one was friendly, no back and forth it was a pretty straight forward translation, number where the same as over the phone. Yes More

Customer Service in the Service Department-"OUTSTANDING" ! When I explained my personal complications in needing to book a service appointment Ryan bent over backwards to fit me so that I could head out of sta When I explained my personal complications in needing to book a service appointment Ryan bent over backwards to fit me so that I could head out of state quickly for some important family business. I have always had the feeling that each of the service reps. are committed to having me thoroughly satisfied when I head out their door. Everone at the dealership is extremely friendly and helpfull-it goes far beyond the "meet and greet" that can feel disingenuous in many other settings. I also like that all members of the service team appear to be warmly connected and supportive of one another-there is nothing worse than being caught up in interpersonal undermining and conflicts that can erode confidence in the institution one is dealing with-the whole dealership is extremely upbeat More

Excellent service experience- pleasant, prompt, and painless Super easy service appointment. Very helpful and friendly staff. Convenient location with great waiting area. Work was completed on time, pricing v Super easy service appointment. Very helpful and friendly staff. Convenient location with great waiting area. Work was completed on time, pricing very reasonable and fair. Car returned to me cleaner than when I left it and with all issues 100% fixed! More

rouitine vehicle maintanance Ryan Maxwell has always made sure all repairs or service was complete correct and to my satisfaction. My appointments always started and finished on t Ryan Maxwell has always made sure all repairs or service was complete correct and to my satisfaction. My appointments always started and finished on time. He has always been polite and has always seen that any concerns or questions that I had were addressed and answered. He is an indispensable asset in my vehicle service and maintenance needs. More

great selection, no pressure, customer statisfaction is #1 We were shopping for a new(er) car, this is our first Kia, loved the big warranty, solid ratings in Edmunds.com, reasonable prices...we drove home wit We were shopping for a new(er) car, this is our first Kia, loved the big warranty, solid ratings in Edmunds.com, reasonable prices...we drove home with the new car that day. Easy. More

One of the best days of my life Every team member greeted me with a smile and a hello. No one was pushy. It was such an easy and wonderful experience! I'm so in love with this Kia S Every team member greeted me with a smile and a hello. No one was pushy. It was such an easy and wonderful experience! I'm so in love with this Kia Sportage. I'm already referring others to your dealership. My husband will be purchasing a new vehicle in the spring. We will be coming to Berlin City Kia to see Michele! More

Staff The staff was courteous, knowledgable and did all they could to make me comfortable during the process Would recommend this dealership and would use The staff was courteous, knowledgable and did all they could to make me comfortable during the process Would recommend this dealership and would use this dealership again More

Best dealership & service department in the north country. My family has been driving KIA's for years. We have purchased all of them from Berlin City Kia, the best dealership in the north country. Starting w My family has been driving KIA's for years. We have purchased all of them from Berlin City Kia, the best dealership in the north country. Starting with our sales experience with Phil Bergeron who I've been dealing with for years. Everyone there is friendly and goes out of there way to make sure your experience is top notch. All our service is done there also, our service advisor Ryan Maxwell is the best. He always takes care of us, very friendly & professional and always goes above and beyond to make sure we're happy. More