Berlin City Kia of Vermont

Great... once you’re there I always have the most difficult time getting someone on the phone to make an appointment or ask a question but once I do, the service at the location I always have the most difficult time getting someone on the phone to make an appointment or ask a question but once I do, the service at the location is wonderful. Kind and accommodating. More

service department friendly and efficient The service department did a good job and was very friendly. The only problem is getting to them. When you call the phone number you find when googlin The service department did a good job and was very friendly. The only problem is getting to them. When you call the phone number you find when googling them, you get a person who does not work there and who wants to oversell and schedule appointments for 3-4 weeks out. That said, when I was able to speak to someone who actually works in the Williston store, they were great. More

oil change % tire rotation It was easy to schedule my appointment, The the technicians did an excellent work and in time frame promised.. They also washed well my car. I It was easy to schedule my appointment, The the technicians did an excellent work and in time frame promised.. They also washed well my car. I More

In a word: terrific! Friendly, knowledgeable and accommodating--I can't say enough good things about the whole team. From the time I first arrived and was welcomed to driv Friendly, knowledgeable and accommodating--I can't say enough good things about the whole team. From the time I first arrived and was welcomed to driving my new Kia out the door, my experience was terrific. The dealership just feels different from any of the many others I've dealt with, and it's obvious that management and staff care about their products and, most importantly, their customers. Everyone I spoke with was responsive and caring about my questions and concerns. A pleasure to deal with you all! More

Ryan is awesome. Always helpful and thoughtful . We brought our car in for service and Ryan was clear about the work to be done and kept in mind our time constraints. The job was well done and was ac We brought our car in for service and Ryan was clear about the work to be done and kept in mind our time constraints. The job was well done and was accomplished well under time. More

Oil change, tire change over and clunking noise Great service, thorough and professional. Took a bit of time, but that was ok as they were super busy. Glitch in their computer system overscheduled Great service, thorough and professional. Took a bit of time, but that was ok as they were super busy. Glitch in their computer system overscheduled the day. Scheduled us for next service and sent us on our way with “soup coupons” for the garden center next door! Yum! More

Awesome I couldn’t ask for nicer people, thank you all so much. We bought our new Nissan Titan from the Berlin City of Portland and needed a Vermont inspectio I couldn’t ask for nicer people, thank you all so much. We bought our new Nissan Titan from the Berlin City of Portland and needed a Vermont inspection which you guys were glad to assist even with the overbooking. More

getting ready for winter Tires were switched, oil changed, coolant flushed, battery checked - all part of thorough preparation for snow time. We had the work done on Thursday Tires were switched, oil changed, coolant flushed, battery checked - all part of thorough preparation for snow time. We had the work done on Thursday, and Friday, we had reports of snow in higher elevations. Good timing. More

Great dealership, fast service, nice employees. Staff is very efficient, friendly and knowledgeable. Waiting area is very nice, snacks are provided too. Shuttle service is provided if needed. Highly Staff is very efficient, friendly and knowledgeable. Waiting area is very nice, snacks are provided too. Shuttle service is provided if needed. Highly recommend this dealership. More

15,00 miles inspection Very good communication and assistance with the repair service representative and staff. The technician did an excellent job and completed the additio Very good communication and assistance with the repair service representative and staff. The technician did an excellent job and completed the additional work needed in am timely manner. More