Berlin City Honda of Portland - Service Center

Quick easy service jeff was very professinal Always take Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they o Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they offer to set appr. For next time I love knowing they know my car as well as I do I would not go any where else More

I had arrived at the sales floor while my 2006 Ridgeline was in for warranty service and decided to test drive a few cars. I was quickkly greated by Benjamin Yeaton and I explained to him that I had my tru was in for warranty service and decided to test drive a few cars. I was quickkly greated by Benjamin Yeaton and I explained to him that I had my truck in service (as to not waste a salesman's time) but that I was interested in looking at some more efficient vehicles. Benjamin was more then helpful. He asked what my driving habits were. He started me in a Fit (which I liked), then we tried a the Insight which I hated) and then we stumbled upon a barely used 2009 Civic-which I loved. During the test drive of the Civic, I actually began to consider giving up my truck. Benjamin reinforced my feelings by stating how strong of a trade-in value the Ridgeline had. Benjamin submited my deal as I wanted it and it was not accepted by the sales manager- but Benjamin thanked me for My time and said that he would keep me posted should prices move more toward where I wanted them to be. I phoned Benjamin later that evening and told him of an offer from another dealership. Benjamin said that he would be in touch with his sales manager and that I should expect a phone call the next day. I did recieve a call at 8:30 A.M. from the sales manager and a deal I could not refuse was presented. I love my new Civic! Benjamin did a great job converting scheduled matinence into a new "used" sale. My wallet is appreciating the better mpg's too! highly recommended dealership and salesman! More

Friendly, courteous, and accomodating.....they pay attention to what you say. Labor cost is an issue in these hard economic times. Maine, in general, does not pay well (lower standard of living) so attention to what you say. Labor cost is an issue in these hard economic times. Maine, in general, does not pay well (lower standard of living) so it becomes increasing harder to work with (go to) a "certified" dealer. More