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Berlin City Honda of Portland - Service Center

South Portland, ME

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793 Reviews

793 Reviews of Berlin City Honda of Portland - Service Center

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August 18, 2011

Once again excellent service! Easy to set up a service appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask fo More

by JEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lamore, Jeff Lamore
Aug 18, 2011 -

Berlin City Honda of Portland responded

Great service is what you’ll get from Berlin City. Thank you for letting us know how you feel about doing business with the Berlin City Service Department, specifically Jeff. All the best! Michael McPherson Director Customer Relations

August 14, 2011

I have always had an excellent experience with the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the More

by Donna MRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Lamore
Aug 15, 2011 -

Berlin City Honda of Portland responded

We really love hearing from our customers about their experience. Berlin City is always striving to be better. Comments from Berlin City customers are so valuable. Our service staff stands tall. Michael McPherson Director Customer Relations

August 10, 2011

There was a problem with my ABS modulator after only 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and the More

by john658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brad, Bradley Bartke
Aug 12, 2011 -

Berlin City Honda of Portland responded

Brad is a tremendous asset. His many years worth of customers all say the same thing about him. Kind and considerate are 2 words those customers us to describe Brad. Thank you for visiting our Berlin City Honda Service Department. Michael McPherson Director Customer Relations

July 18, 2011

Service dept took me in on a days notice and took care of my issues. Very happy with the service dept Ryan York was very helpful! More

by Ronsmith50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York, Ryan York
Jul 19, 2011 -

Berlin City Honda of Portland responded

Thank you for informing us on your satisfaction with our Berlin City Honda service department and Ryan Yorks professionalism. Michael McPherson Director Customer Relations

June 17, 2011

Brad and David always do a great job taking care of the customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommod More

by hondaservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartke and David Lynch, Bradley Bartke, David Lynch
Jun 17, 2011 -

Berlin City Honda of Portland responded

Thanks for letting us know just how great Brad and David are. We really appreciate hearing about your visit and especially your business. Michael McPherson

May 27, 2011

I rec'd a coupon in the mail and was able to schedule an appointment for early the next morning. Scheduled regular service - oil change and tire rotation. I don't recall the names, but the gentleman who More

by ellen.j.dalessio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
??
May 27, 2011 -

Berlin City Honda of Portland responded

There is nothing like receiving a coupon to save on some service work. I am happy to hear that you had the opportunity to take advantage of this. It is always great to hear from our customers. Thank you for your business and enjoy your summer. Michael McPherson Director Customer Relations

May 26, 2011

I can always get an appointment when it's convenient for me. They provide shuttle service to and from my job. My car is always ready when they say it will be. The people are friendly and helpful. I have More

by vtrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Bradley Bartke
May 26, 2011 -

Berlin City Honda of Portland responded

It’s great to hear of your service visit. Brad has been a fixture for a lot of years here at Berlin City Honda. He really knows his job. Thank you for your continued business. Don’t hesitate to let us know if there’s more we can do. All the best. Michael McPherson Director Customer Relations

May 20, 2011

I took my Honda Fit in for some routine maintenance. Scheduling the work was easy and Jeff Lamore, the Service Advisor, assisted me. I saved $30 by taking advantage of a Spring Special coupon found on More

by Robert_Gersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lamore (Service Advisor) and Al Grover (Shuttle Driver), Jeff Lamore
May 25, 2011 -

Berlin City Honda of Portland responded

Thank you for allowing Berlin City Honda to be your dealer for service. The top notch team, Jeff in particular, is very dedicated to working with you to address issues surrounding your vehicle. Taking corrective action in a timely fashion is priority one to allow you to be back behind the wheel. Please know how much we appreciate hearing about the experience you had. Enjoy and thank you. Michael McPherson Director Customer Relations

May 13, 2011

Berlin City is the best dealership I have ever dealt with. This includes the purchase of my Honda and each of my service appointments. I had given up on car dealerships, thinking they were all the same More

by lchaisson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
May 17, 2011 -

Berlin City Honda of Portland responded

GREAT to hear of the experience you had in our Berlin City Honda Service Department. If we can help further don't hesitate to speak to one of our skilled service advisors. Thank you. Director Customer Relations Michael McPherson

April 20, 2011

You won't find a better service department for repairs or service on your vehicle. Very easy reservations on the phone or online make it very convenient. Free shuttle service or amenities in their waiting More

by swkdfnpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lamore, Jeff Lamore
Apr 20, 2011 -

Berlin City Honda of Portland responded

Want to thank you for your comments concerning Jeff Lamore in our Honda Service Department. The staff works diligently to provide superior service to all of our service customers. We certainly appreciate your business. Best regards. Michael McPherson Director Customer Relations

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