Berlin City Honda of Portland - Service Center

Was in for service and inspection when they found I'd forgotten to renew my registration. Nice man at the desk did it for me and completed the job. Took a bit longer than inspected due to a large recall forgotten to renew my registration. Nice man at the desk did it for me and completed the job. Took a bit longer than inspected due to a large recall making things busy but it was a positive experience overall. PLenty of cold water. I'll probably continue to use this dealer for service even if they're more expensive as I really appreciate the attention to detail. More

My wife and I drive two Hondas, a 2002 Accord and a 2004 CR-V. We decided to buy Hondas after considerable market research. The overall build quality and reliability are two of the many reasons that we cho CR-V. We decided to buy Hondas after considerable market research. The overall build quality and reliability are two of the many reasons that we chose Honda. All routine services, Oil Change, Oil Filter, Wheel Balance & Alignment, Timing Belt replacement, and many other maintenance issues have always been performed by Berlin City Honda. Our Service Advisor is Brad Bartke, a valuable asset to your company. Brad is friendly, accomodating, and extremely knowledgable; qualities that engender confidence in your clientele. One day, this past week, the 'Engine and TCS Lights' suddenly appeared on the instrument panel of our 2002 Accord. I checked the Accord Owner Manual for advice, and then called Brad. He immediately understood the need for quick service and booked the car for diagnostics the very next morning. The cause of the malfunction was the VTEC Oil Pressure Switch, a part that was not normally in stock. The part was ordered and installed a day later. That, is what I call GREAT SERVICE..! While the Accord was in the shop for the VTEC part replacement, the Oil and Filter were changed, and fluids were checked. Since 2002, we have had our vehicles serviced at Berlin Honda. Each time, we were met by the best service people that we have ever met. Berlin Honda is outstanding in its choice of sales and service personnel. We thank you... Larry and Kathy Feldman, Gorham, Maine More

Once again excellent service! Easy to set up a service appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask fo appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask for! More

I have always had an excellent experience with the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the cost of maintenance ends up being less than what they quote because they find a discount of some sort. I think it is rare to find a service that is so consistently exceptional. More

There was a problem with my ABS modulator after only 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and the 51,000 miles. Honda and Berlin City were very understanding and financially and repaired the problem. I am exceedingly happy with the results and their kindness in this matter. We will not hesitate to buy our next vehicle from Berlin City in S.Portland. Thank you again John & Darlene Penpraese More

Service dept took me in on a days notice and took care of my issues. Very happy with the service dept Ryan York was very helpful! my issues. Very happy with the service dept Ryan York was very helpful! More

Brad and David always do a great job taking care of the customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommod customer and going out of their way to make sure the customer is happy and service completed with satisfaction. I appreciate all they do to accommodate my service needs and they represent Berlin City Honda Service Department very well! Others can learn from them. Thank you! More

I rec'd a coupon in the mail and was able to schedule an appointment for early the next morning. Scheduled regular service - oil change and tire rotation. I don't recall the names, but the gentleman who appointment for early the next morning. Scheduled regular service - oil change and tire rotation. I don't recall the names, but the gentleman who help me was friendly, and the service was quick. I was offered shuttle service, which I didn't require, but it's good to know that option is available. As a bonus, when I returned to the dealership, my car was washed ! I will certainly return for future service needs. More

I can always get an appointment when it's convenient for me. They provide shuttle service to and from my job. My car is always ready when they say it will be. The people are friendly and helpful. I have me. They provide shuttle service to and from my job. My car is always ready when they say it will be. The people are friendly and helpful. I have bought two cars from this dealer and have always had them serviced here. Great place! More

I took my Honda Fit in for some routine maintenance. Scheduling the work was easy and Jeff Lamore, the Service Advisor, assisted me. I saved $30 by taking advantage of a Spring Special coupon found on Scheduling the work was easy and Jeff Lamore, the Service Advisor, assisted me. I saved $30 by taking advantage of a Spring Special coupon found on their website. Thw whole process was very easy and convenient. I dropped my car off at 7:15 AM and Al Grover drove me to work in their shuttle van. Al picked me up at 4:30 PM at work and took me back to the dealership. More