Berlin City Honda of Portland - Service Center

Friendly, courteous service Only issue is I needed both front & rear brakes & was charged full price for for an additional tire rotation even though tires were already off Only issue is I needed both front & rear brakes & was charged full price for for an additional tire rotation even though tires were already off More

Brad always delivers I have always brought my vehicle here for service and have kept doing it because of the attention and service I get from Brad and in the past Carla. I have always brought my vehicle here for service and have kept doing it because of the attention and service I get from Brad and in the past Carla. They always treat me well and fairly with price. They also always offer recommendations so I do not have to pay more for more costly repairs at a later date. More

Service I was notified by service advisor Bobby that a CV joint seal was leaking. Since my CRV is a 2013 with only 24,000 miles I was surprised to find this d I was notified by service advisor Bobby that a CV joint seal was leaking. Since my CRV is a 2013 with only 24,000 miles I was surprised to find this defect. Bobby determined that the work was covered by warranty and we scheduled the repair. The repair work was completed in less time than promised and I was given a free car wash to boot! More

Service with a smile Upon arrival, I was greeted, asked what I was there for. My car was ready when promised. I chose to wait. The wait area was clean, bright, and WIFI a Upon arrival, I was greeted, asked what I was there for. My car was ready when promised. I chose to wait. The wait area was clean, bright, and WIFI available. More

First Oil Change I went in for appointment time, was told how long appointment would be, shown the waiting area. Gentleman was very polite. I was walked back to the I went in for appointment time, was told how long appointment would be, shown the waiting area. Gentleman was very polite. I was walked back to the shop, discussed the vehicle, paid and received a car wash coupon. More

Oil change and brake check Excellent service and pleasant experience working with Ryan York. Was provided with report of findings that was helpful to have for my records. I al Excellent service and pleasant experience working with Ryan York. Was provided with report of findings that was helpful to have for my records. I also appreciate the complimentary ride service provided while waiting. Very nice drivers. More

Compressor replacement cost adjusted After I found range of compressor cost on the Net, Nick Long worked to have it adjusted to the average of the cost shown there. After I found range of compressor cost on the Net, Nick Long worked to have it adjusted to the average of the cost shown there. More

Quality, Speed and Care Berlin City has become my go-to location to send my car. Their facilities are updated, neat and professional. The work is done fast, and they'll even Berlin City has become my go-to location to send my car. Their facilities are updated, neat and professional. The work is done fast, and they'll even provide you with a rental for the day (small fee) or even give you a ride! See Bobby Ramos if you can. A great representative for the Service Center who consistently goes above and beyond to ensure you are taken care of. I hope to not be back soon, but am relieved I'll be in good hands when that time does come! More

Oil change and tire rotation I had a good experience at Berlin City Honda. I got an appointment quickly, and was taken care of professionally and everyone that I had contact with I had a good experience at Berlin City Honda. I got an appointment quickly, and was taken care of professionally and everyone that I had contact with was very polite and as helpful as they could be. I'm still a bit disappointed that I can't just have my Garmin Navigation updated on my Pilot at this dealership. I have to do it myself at home or bring in my flash drive with the update already loaded on it. I would like to not have to do that...I'd gladly pay to have Honda take care of it for me. I have had issues trying to update my Navigation here at home. Otherwise, I'm very happy with my car service. More

Survey for car service I always feel very comfortable here. I've visited lots of dealerships and don't always get warm and fuzzy feelings. Berlin City employees always mak I always feel very comfortable here. I've visited lots of dealerships and don't always get warm and fuzzy feelings. Berlin City employees always make me feel right at home More