Berlin City Honda of Portland - Service Center

Jessica Curit and Dave Thorne were awesome. They were courteous, polite, informative and very helpful. They spent time above and beyond to give me the best experience possible They were courteous, polite, informative and very helpful. They spent time above and beyond to give me the best experience possible More

Convenient Valet Service! Very convenient valet service for car inspection service. Really appreciated during this coronavirus pandemic for minimizing contact. Techs were frien Very convenient valet service for car inspection service. Really appreciated during this coronavirus pandemic for minimizing contact. Techs were friendly and prompt. Great customer service skills. From a poor sales experience with this car, I was happy to see that their service department was a pleasantly different experience. More

short and sweet Service was completed in expected time. Service providers - particularly Jessica - were attentive and helpful. Waiting area was clean and neat and saf Service was completed in expected time. Service providers - particularly Jessica - were attentive and helpful. Waiting area was clean and neat and safe. Car was clean. More

When I got my new car When I brought my 2008 toyota in for state inspection I was told it would not pass. This was not totally unexpected. I particularly like dealing wit When I brought my 2008 toyota in for state inspection I was told it would not pass. This was not totally unexpected. I particularly like dealing with Berlin City Honda because of the convenience. I was introduced to Dave Thorne who was very friendly and helpful. More

Great detective work I brought my car in for various things but one was a shimmy in the steering wheel. After the car had a full alignment, tire rotation, etc. I drove it I brought my car in for various things but one was a shimmy in the steering wheel. After the car had a full alignment, tire rotation, etc. I drove it home, only to find that the shimmy was still there. I brought it back in and further sleuthing by the tech was required. Turns out the problem was not presenting itself on the first test drive but did appear the second time. The culprit was in the braking system. After that was done, it still had a shimmy. They figured out a belt on one of the front tires was "going bad" and moved it to the rear so it wouldn't affect the driving a badly. I was impressed. Dillon B. worked with me and the tech throughout this sage and did not give the car back to me until it was fixed. And it is. More

Great service! It was great working with Eric as always. He always explains any work that my vehicle needs and looks out for things that I may need. He makes it very It was great working with Eric as always. He always explains any work that my vehicle needs and looks out for things that I may need. He makes it very easy and a pleasure to work with. Berlin City is lucky to have him! More

Dependable and friendly. Grateful for the free inspection! Dillon was very nice and wiped down the interior before I got in. Great service! He helped me the last time I Grateful for the free inspection! Dillon was very nice and wiped down the interior before I got in. Great service! He helped me the last time I was in for service in February. More

My service on Friday May 15th and May 18th was excellent. Due to a part not in stock I had to return today but they offered me a vehicle which was wonderful. Due to a part not in stock I had to return today but they offered me a vehicle which was wonderful. More

Great, done in timely manner, ready when promised Great service, work with Dillion Ballweber. Always a pleasure to work with, keeps us informed on everything that is happening. Always a pleasure to h Great service, work with Dillion Ballweber. Always a pleasure to work with, keeps us informed on everything that is happening. Always a pleasure to have him helping us. More

Routine service. Met by friendly and courteous staff who reviewed schedule service. Vehicle was ready before promised time, Staff explained all the work that was compl Met by friendly and courteous staff who reviewed schedule service. Vehicle was ready before promised time, Staff explained all the work that was completed along with a complete disinfect of interior. More