Berlin City Honda of Portland - Service Center

Owning a Honda made EASY! Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management changed for the worse. In 2018 it was time for a new CRV, and I went in search of a new Dealership. Even though it is two hours away, I chose Berlin City Honda. They have never disappointed me - from purchasing my car to getting it serviced. And now, with the pick up and delivery...well, the best just got better!! More

With the service bay doors opening on time to the friendly, understanding advisors I felt appreciated at Berlin Honda’s service department. My advisor knew what my car was in for and asked the proper friendly, understanding advisors I felt appreciated at Berlin Honda’s service department. My advisor knew what my car was in for and asked the proper questions to gain more insight into the issues I had. Service was completed quickly and although the cruise control issue was not fixed it is on the record and will be looked at again should it continue to be problematic. I will continue to have my service done at Berlin Honda. More

Great service! They were timely and fixed my vehicle. They communicated well regarding my vehicles needs. They were helpful with my transportation as well. Jessica was great! They communicated well regarding my vehicles needs. They were helpful with my transportation as well. Jessica was great! More

The service rep not only explained service needs in detail but also researched where I lived and supplied a much needed loaner. Very satisfied with the entire experience detail but also researched where I lived and supplied a much needed loaner. Very satisfied with the entire experience More

Berlin City Honda of Portland provides great service. All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Po All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Portland to anyone! Thank you. More

Safety Inspection was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. More

Eric in service dept. was courteous, efficient, and very helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy More

AC not working Terrific experience. The AC was not working in my car and I was hoping it would be a quick fix. Not so. I had to be at work that afternoon so the d Terrific experience. The AC was not working in my car and I was hoping it would be a quick fix. Not so. I had to be at work that afternoon so the dealership provided a loaner which was awesome. They went out of their way to accommodate my schedule. Thanks to Eric and the service staff. Great customer service. I have and will continue to recommend this dealership. More

Always treated professionally and courteously by the staff. Excellent service! Our service rep is wonderful and has consistently provided excellent service to us. She makes our visits easy to deal wi staff. Excellent service! Our service rep is wonderful and has consistently provided excellent service to us. She makes our visits easy to deal with! More