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Berlin City Honda of Portland - Service Center

South Portland, ME

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793 Reviews

793 Reviews of Berlin City Honda of Portland - Service Center

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August 01, 2020

With the service bay doors opening on time to the friendly, understanding advisors I felt appreciated at Berlin Honda’s service department. My advisor knew what my car was in for and asked the proper More

by ScottKane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 22, 2022 -

Berlin City Honda of Portland responded

Great to hear! Thank you for the 5 stars We look forwrad to seeing you again soon!

July 28, 2020

Great service! They were timely and fixed my vehicle. They communicated well regarding my vehicles needs. They were helpful with my transportation as well. Jessica was great! More

by aj
Recommend Dealer
Yes
Employees Worked With
Jessica Curit-Ramos
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the five stars! We strive for great service!

July 22, 2020

The service rep not only explained service needs in detail but also researched where I lived and supplied a much needed loaner. Very satisfied with the entire experience More

by Mike
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for sharing your satisfaction with us! That's what we strive for! We look forward to seeing you again!

July 21, 2020

Easy in and out Friendly service department staff, efficient, helpful. Clear understanding of work requested and needed on my vehicle. I was impressed with friendli More

by reenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York
July 18, 2020

Berlin City Honda of Portland provides great service. All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Po More

by svbk
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the great review and the five stars! We really appreciate your business!

July 16, 2020

Safety Inspection was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the five stars and the recommendations!

July 15, 2020

Eric in service dept. was courteous, efficient, and very helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy More

by Sherriduprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service dept
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the 5 stars!

July 09, 2020

AC not working Terrific experience. The AC was not working in my car and I was hoping it would be a quick fix. Not so. I had to be at work that afternoon so the d More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric - service writer
Feb 22, 2022 -

Berlin City Honda of Portland responded

Great to hear this! Thank you for sharing your positve experience with us!

July 02, 2020

Things were done quickly but techs forgot to turn off the warnings for service, leading me to (mistakenly) contact another garage to turn them off. More

by kathleen
Recommend Dealer
Yes
Employees Worked With
Ryan York
July 02, 2020

Always treated professionally and courteously by the staff. Excellent service! Our service rep is wonderful and has consistently provided excellent service to us. She makes our visits easy to deal wi More

by JimG
Recommend Dealer
Yes
Employees Worked With
Jessica Curit-Ramos
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the 5 star rating! We appreciate your business!

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