Berlin City Honda of Portland - Service Center

Friendly and efficient After a thorough servicing a month ago, I came back just to have my free inspection, and a double-check on the health of my battery - couldn't tell if After a thorough servicing a month ago, I came back just to have my free inspection, and a double-check on the health of my battery - couldn't tell if that had been part of the earlier service. Was reassured that it had been, but it was repeated, and the readout shared with me, with no hint of impatience! More

Great service I never worry that I'm being taken advantage of here. Bobby is great; he remembers me from past visits, checks in with me and is honest. I never worry that I'm being taken advantage of here. Bobby is great; he remembers me from past visits, checks in with me and is honest. More

Once again. From the moment you arrive until you leave the service is excellent. Mrs. Ramos really knows cars. I was very impressed. And she was most helpful in e From the moment you arrive until you leave the service is excellent. Mrs. Ramos really knows cars. I was very impressed. And she was most helpful in explaining things to me. I'll be back! More

Trust in the quality of service Jessica was knowledgeable and courteous, and I have confidence that the service department is honest about the necessary repairs and will execute the Jessica was knowledgeable and courteous, and I have confidence that the service department is honest about the necessary repairs and will execute the work in the correct way. I would come back anytime I need service. More

It’s all good I love going to a dealership where every employee seems genuinely interested in customers—whether concerns, complaints or compliments, it’s just an un I love going to a dealership where every employee seems genuinely interested in customers—whether concerns, complaints or compliments, it’s just an unbelievably unstressful experience. They like customers!!! More

polite, informative, timely The service provider was polite, She provided me with information regarding the need to have me oil changed yearly. She tested the existing oil. Th The service provider was polite, She provided me with information regarding the need to have me oil changed yearly. She tested the existing oil. The inspection was done in a timely manner. The shuttle driver was polite and timely. More

Top notch experience After some initial confusion on the length of time required for the repairs, Ryan York assured me that they would be able to accommodate my schedule a After some initial confusion on the length of time required for the repairs, Ryan York assured me that they would be able to accommodate my schedule and they did. Ryan also displayed excellent customer service skills at checkout. Very professional and courteous, More

Service appointment Both the service department and the sales part department were extremely helpful. Went in for a issue where my car was squeaking while turning left. T Both the service department and the sales part department were extremely helpful. Went in for a issue where my car was squeaking while turning left. They had me in and out with a fix in a timely manner, no charge. And parts department were able to find the appropriate cabin air filter and paint touch up pen to match my vehicle. Both were in stock. Everyone was very knowledgeable and quick to help. More

Emergency service Dillon Ballweber was very helpful. We appreciated having a vehicle to use while our Pilot was being fixed. Dillon called us when the vehicle was ready Dillon Ballweber was very helpful. We appreciated having a vehicle to use while our Pilot was being fixed. Dillon called us when the vehicle was ready. More

Excellent experience It was excellent experience, as usual with Berlin City Honda dealership. Service was excellent and on schedule. Advisor was very professional. Shuttle It was excellent experience, as usual with Berlin City Honda dealership. Service was excellent and on schedule. Advisor was very professional. Shuttle service was provided on time. Really, I do not know how else to say EXCELLENT. More