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Berlin City Honda of Portland - Service Center

South Portland, ME

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793 Reviews

793 Reviews of Berlin City Honda of Portland - Service Center

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September 26, 2020

Easy check-in procedure, service took less time than estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. More

by Marilyn.finley
Recommend Dealer
Yes
Employees Worked With
Andrew
September 24, 2020

Andy was very helpful. Explained choices well. Kept in touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit i More

by E
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the kind words! Happy to hear you had a positive experience! Thank you for your business!

September 23, 2020

Super easy process with the service department. This was my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! More

by aileen.sobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Ballweber
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thanks for sharing your positive experience with us! We look forward to seeing you again!

September 22, 2020

Courteous & efficient check-in for vehicle service appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. More

by rscheindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, service
Feb 22, 2022 -

Berlin City Honda of Portland responded

Glad we could provide great service for you! Thank you for your business!

Feb 22, 2022 -

Berlin City Honda of Portland responded

Thanks for letting us know we did a great job for you! Thank you for your business!

September 22, 2020

I was very impressed by this dealership. It was my first visit, and I called and had an appointment half an hour later. Excellent service. More

by Amy Horstmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon (Not sure of his last name)
September 17, 2020

Great visit ... Work was performed in a timely manner. Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... More

by ChrisTheEngineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the five stars! We really appreciate the kind words and your business!

September 15, 2020

I appreciate the precautions of staff with masks and maintaining distance. The seating in the waiting area was well spaced. The volume on the TV was way too loud. More

by LDCorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York, Jeff Lamore
September 14, 2020

I love Berlin City Honda and all the staff in the various departments. Their knowledge of all things Honda is fantastic. Customer care is first rate. I am comfortable asking any and all questions knowing I w More

by Bella’s Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
September 10, 2020

Andrew was my customer service rep for this visit. He was very professional. I chose to wait and soon after my arrival he texted me, so that I was able to reach him at any time during the visit, if I ha More

by Susan749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
September 08, 2020

I was greeted with a smile by Ryan and was treated very well from that greeting to the time I left with a clear explanation of the concerns that brought in. Thanks for the great service and customer servi More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you Brian for being a great customer! Thanks for the 5 stars!

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