Berlin City Honda of Portland - Service Center
South Portland, ME
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793 Reviews of Berlin City Honda of Portland - Service Center
Easy check-in procedure, service took less time than estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. More
Andy was very helpful. Explained choices well. Kept in touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit i touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit in while waiting. The rest room is always clean. More
Super easy process with the service department. This was my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! More
Courteous & efficient check-in for vehicle service appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. More
I was very impressed by this dealership. It was my first visit, and I called and had an appointment half an hour later. Excellent service. visit, and I called and had an appointment half an hour later. Excellent service. More
Great visit ... Work was performed in a timely manner. Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... More
I appreciate the precautions of staff with masks and maintaining distance. The seating in the waiting area was well spaced. The volume on the TV was way too loud. maintaining distance. The seating in the waiting area was well spaced. The volume on the TV was way too loud. More
I love Berlin City Honda and all the staff in the various departments. Their knowledge of all things Honda is fantastic. Customer care is first rate. I am comfortable asking any and all questions knowing I w departments. Their knowledge of all things Honda is fantastic. Customer care is first rate. I am comfortable asking any and all questions knowing I will be answered with all the information I need. On a special note, everyone is so welcoming not just to me, but my dog as well. It’s wonderful. Thank you for taking such good care of us. This most recent visit Jessica was brilliant! She made sure I knew what was going on, the cost, the time service would take. Checking in along the way which is so helpful. More
Andrew was my customer service rep for this visit. He was very professional. I chose to wait and soon after my arrival he texted me, so that I was able to reach him at any time during the visit, if I ha was very professional. I chose to wait and soon after my arrival he texted me, so that I was able to reach him at any time during the visit, if I had a question. I found this novel and very thoughtful. I did text him once, and he took immediate care of my question. More
I was greeted with a smile by Ryan and was treated very well from that greeting to the time I left with a clear explanation of the concerns that brought in. Thanks for the great service and customer servi well from that greeting to the time I left with a clear explanation of the concerns that brought in. Thanks for the great service and customer service. Brian More