Berlin City Honda of Portland - Service Center

Great Service! Fall service conducted; although my scheduled appointment was one day after the area's first significant snow storm and the service department was ext Fall service conducted; although my scheduled appointment was one day after the area's first significant snow storm and the service department was extremely busy, my service was completed in the time frame stated by the advisor when I checked in! More

I was near the dealership where I purchased my CR-V and stopped by on the chance they could check out a noise and loose cover below my steering wheel we noticed shortly after purchase. They got me right in stopped by on the chance they could check out a noise and loose cover below my steering wheel we noticed shortly after purchase. They got me right in and knew right away what the issue was. They also took care of a recall and put my wheel locks on while I was there. All the while they were very courteous and accommodating. They did a great job fixing the problem too! More

Mike Hoyle always provides great service and communication. I appreciate his honesty and effort. I have good experiences in general with all of the service agents communication. I appreciate his honesty and effort. I have good experiences in general with all of the service agents More

Excellent service, Dillon was great, he was very personable. He gave good attention and explanation. all went well for oil and tire change and inspection personable. He gave good attention and explanation. all went well for oil and tire change and inspection More

Very Good Took me right in for my appointment, discussed what the vehicle needed and said it would be done in 90 minutes and it was. The reception area is very Took me right in for my appointment, discussed what the vehicle needed and said it would be done in 90 minutes and it was. The reception area is very bright, relaxing, and inviting as I always hated to wait for car repairs, but I don't mind it so much at Berlin City in South Portland. More

Professional I was pleasantly surprised to get my tires rotated and a state inspection done at no cost to me. The staff was prompt and courteous. I was pleasantly surprised to get my tires rotated and a state inspection done at no cost to me. The staff was prompt and courteous. More

Excellent Customer Service From my request for service, I received an immediate call back. My appointment was scheduled quickly, and I received a follow-up e-mail within a coupl From my request for service, I received an immediate call back. My appointment was scheduled quickly, and I received a follow-up e-mail within a couple of hours. Service performed was excellent! Eric reviewed with me the service that was performed and gave me a detailed report on my vehicles health. We put a lot of miles on our cars each year, and dependability is critical. Knowing what we need to think about going forward is very important to us. More

Dillon did a fantastic job. Only issue was the repair estimate had confusing (errors) making it hard to understand. Repairs were made in a very timely fashion. estimate had confusing (errors) making it hard to understand. Repairs were made in a very timely fashion. More

Tire Repair My tire was repaired within the time frame the service person stated it would take. Customer service individual was very courteous and helpful. I was My tire was repaired within the time frame the service person stated it would take. Customer service individual was very courteous and helpful. I was pleased with the service. More

Great Experience Always on time, fast, and efficient! Came in for a full detail on my Civic and I was not disappointed; it looked new when they were done! Always on time, fast, and efficient! Came in for a full detail on my Civic and I was not disappointed; it looked new when they were done! More