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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
October 29, 2017
Quick and satisfactory process Came in needing to complete the transaction quickly, was offered the best price in the state after shopping around other competitors. Transaction was Came in needing to complete the transaction quickly, was offered the best price in the state after shopping around other competitors. Transaction was fast, smooth, and friendly. More
by Connor
Employees Worked With
Scott
October 28, 2017
Excellent dealership and service I bought my CRV in 2015. Good sales experience ! I have tried once taking my car somewhere else for service and could actually feel the difference i I bought my CRV in 2015. Good sales experience ! I have tried once taking my car somewhere else for service and could actually feel the difference in the car when I drove.....for the worst!! I have gone back for service and the car and I feel better for it! More
by lgorayeb
Employees Worked With
Bobby service manager
October 27, 2017
Great Experience First, Chris Marcisso is a true professional and a pleasure to do business with. Treated with care and concern of all my needs Thank You First, Chris Marcisso is a true professional and a pleasure to do business with. Treated with care and concern of all my needs Thank You More
by lgoodine68
Employees Worked With
Chris Marcisso, Jim Holmes, Nick Sansone
October 27, 2017
Great dealership Megan was very professional, knowledgeable, pleasant and respectful. Zack was great explaining the technology. Very satisfied with our interactions wi Megan was very professional, knowledgeable, pleasant and respectful. Zack was great explaining the technology. Very satisfied with our interactions with your staff and our purchase. More
by Maryscrv
Employees Worked With
Megan Cogswell, Zack Hanlon
October 26, 2017
Customer Care Berlin City Honda of Portland cares about their customers. They make every effort to to work with and for their customers in every phase of ownership. Berlin City Honda of Portland cares about their customers. They make every effort to to work with and for their customers in every phase of ownership. They make buying/leasing easy as possible. And, their service center goes out of its way to make process of car care and repairs uncomplicated and convenient. More
by DavidB
Employees Worked With
Bobby and (new guy from Kentucky), both of whom were friendly and informative about the process.
October 26, 2017
The manager, Robby went out of his way to help with my issue Very professional and friendly attitude. Robby, one of the service managers went out of his way to help with solving the problem on time. The shuttl Very professional and friendly attitude. Robby, one of the service managers went out of his way to help with solving the problem on time. The shuttle service was excellent too. More
by Askush
Employees Worked With
Robby (Service Mnager)
October 24, 2017
Prompt service, ready on time, excellent work. This was a routine oil change, but service over the past 10 years has been honest, competent, and looking out for my interest. They always go the extr This was a routine oil change, but service over the past 10 years has been honest, competent, and looking out for my interest. They always go the extra mile (pun intended). More
by Honda 07 Si
Employees Worked With
Ryan York
October 23, 2017
Great Salesman, very personalble Waited longer than I wanted to get out, But all in all it went well. Trade was a little less than expected and quoted at other dealership Waited longer than I wanted to get out, But all in all it went well. Trade was a little less than expected and quoted at other dealership More
by twelvepenny
Employees Worked With
Dan Mercier
October 23, 2017
Excellent service. Excellent staff. Berlin City always treats me in a friendly welcoming manner. They also explain car needs and service procedure. Love the giant bowl of fruit in the wa Berlin City always treats me in a friendly welcoming manner. They also explain car needs and service procedure. Love the giant bowl of fruit in the waiting area. More
by Meema
Employees Worked With
Ryan York
October 22, 2017
2017 Accord Sport SE Steve Gendron did a great job following up after my initial visit and provided me with current info that helped me purchase this car. Very smooth tra Steve Gendron did a great job following up after my initial visit and provided me with current info that helped me purchase this car. Very smooth transition with paperwork and delivery handled quickly and professionally. More
by SPORT SE
Employees Worked With
Steve Gendron
