Berlin City Honda of Portland

Service Excellent service, friendly service technician, work completed quicker than estimated time. Will recommend Berlin City. There should not be a 25 word Excellent service, friendly service technician, work completed quicker than estimated time. Will recommend Berlin City. There should not be a 25 word minimum for this. More

Professional, courteous and thorough I had recall service performed on my Accord, they got me in just when they said they would and finished quicker than I expected, plus performed a mul I had recall service performed on my Accord, they got me in just when they said they would and finished quicker than I expected, plus performed a multi-check and gave me a thorough report. More

smooth always excellent service, timely, facility always clean and well stocked with coffee and water for the patrons, shuttle service available for those wh always excellent service, timely, facility always clean and well stocked with coffee and water for the patrons, shuttle service available for those who need that service More

excellent everyone was very polite and attentive to us We had an very good experience at Berlin City. We were looking for a certain Honda, and as soon as one came in Dana called us. We went in to Berlin C We had an very good experience at Berlin City. We were looking for a certain Honda, and as soon as one came in Dana called us. We went in to Berlin City on a Thursday and on Friday we were driving our new Honda Civic Touring home. This is not the first Honda we buy from Berlin City. We love doing business there. Dana was very personable and a pleasure to do business with. We would do business with Dana again when the time comes. More

Great! Thank you, Jamie, for your assistance in finding just the right Honda CRV for me. You were considerate, kind and respectful throughout the process. Thank you, Jamie, for your assistance in finding just the right Honda CRV for me. You were considerate, kind and respectful throughout the process. That was very appreciated! More

Great complimentary service, friendly and fast I trust this dealership to provide good service appropriate to my car's needs in a fast and friendly manner. They have gone above and beyond in some s I trust this dealership to provide good service appropriate to my car's needs in a fast and friendly manner. They have gone above and beyond in some situations. More

Thorough I came in for my oil change, they saw that I had a recall and recommended getting the recall done at the same time. They were able to get both done I came in for my oil change, they saw that I had a recall and recommended getting the recall done at the same time. They were able to get both done More

Excellent Service Thank you, Steve for helping me find out what was going on with my Civic. He was very patient, friendly, professional, and explained everything to me. Thank you, Steve for helping me find out what was going on with my Civic. He was very patient, friendly, professional, and explained everything to me. More

Above & beyond expectations ! I had a concern regarding a noise which I was hearing coming from the engine compartment when I pushed the accelerator. I called & set up an appointm I had a concern regarding a noise which I was hearing coming from the engine compartment when I pushed the accelerator. I called & set up an appointment to have it checked. One the day of the appointment, I was greeted by a service rep who took my information. Shortly, I was introduced to Darryl the service technician. He took my car & assessed what he had been told regarding my concern. We went together for a test drive at which time he, also, heard the noise. While no definitive area could be located for the source of the noise, he performed numerous preventative functions to provide a solution. At the end of his review we took another test drive & no noise was heard. I was advised that should it return to bring the car back, again. I felt grateful that my concern was being taken in high regard & every effort was given to validate there was a problem & eliminate the noise. More

Excellent and friendly service Bobby Ramos was, as always, very friendly and professional. This was a 60,000 mile service, and Bobby explained what the service entailed and how long Bobby Ramos was, as always, very friendly and professional. This was a 60,000 mile service, and Bobby explained what the service entailed and how long it would take. He kept me informed as the service was being completed and also made sure our two key fobs were repaired and covered by our warranty. The service took longer than scheduled (technicians neglected to do the wheel alignment and had to take the car back in), but Bobby explained the reason and apologized with his usual smile. Hard to be frustrated with such a genuine and friendly person. It was an expensive service, but overall another positive experience at Berlin City, thanks to Bobby. More