Berlin City Honda of Portland

Attention to detail, efficient and complete. My request for service was spur of the moment. I had left a message with Bobby Ramos, Service Advisor, asking for next day service for our Honda CRV. My request for service was spur of the moment. I had left a message with Bobby Ramos, Service Advisor, asking for next day service for our Honda CRV. Bobby answered the message promptly and scheduled the service for the following afternoon. I was anticipating the normal oil change service and was surprised to discover Bobby had determined the CRV was in need of the 30,000 mile service, of which, was covered by a purchased plan. He had the necessary manufacturer's scheduled maintenance performed. And, unexpectedly, the winter's dirt & grime was washed away revealing a super clean CRV! Mr. Bobby Ramos performs his duties in the most respectful, courteous and professional manner with the customer as his first priority. He is always very thorough and complete with all aspects of the appointment. He greets you with a smile and his smile will see you on your way. Berlin City Honda is fortunate to employ Mr. Ramos. More

Great work, professionally done. This was my first experience with the service department. I was very impressed by the extensive, clean waiting area that offered coffee, etc. to make This was my first experience with the service department. I was very impressed by the extensive, clean waiting area that offered coffee, etc. to make waiting as good an experience as possible. I asked for a loaner car which was provided by Hertz at no cost to me. Great!! More

Wonderful! The service person I worked with was very friendly and helpful. He arranged a ride to and from a local business for me. The two drivers that drove me The service person I worked with was very friendly and helpful. He arranged a ride to and from a local business for me. The two drivers that drove me were very friendly as well. More

Pleasant Knowledgeable, friendly staff. Made experience very pleasant. Never happy with price, but that would be true anywhere. Was happy with finishing tou Knowledgeable, friendly staff. Made experience very pleasant. Never happy with price, but that would be true anywhere. Was happy with finishing touch of a car wash. Nice experience. More

Excellent service The staff are always very knowledgeable and friendly. The service is within the time frame given when processing the service order and the explanatio The staff are always very knowledgeable and friendly. The service is within the time frame given when processing the service order and the explanation of the work done is thorough. Ryan York always remembers my name when I come in for service. More

Fabulous! I am never disappointed when I bring my car to Berlin City Honda! From the moment we drive in till the moment we drive out I receive the best custome I am never disappointed when I bring my car to Berlin City Honda! From the moment we drive in till the moment we drive out I receive the best customer care. I always bring my dog who absolutely loves visiting with everybody there. I know exactly what’s being done to my car, how long it will take, and, on the one occasion when it needed some extra work, I was told exactly what the problem was and what would be done to take care of it. More

My sales person, Chris, was the best! Love the CRV and no problems trading in my old CRV. Great salesperson and pleasant experience overall! He was very genuine and down to earth, along Love the CRV and no problems trading in my old CRV. Great salesperson and pleasant experience overall! He was very genuine and down to earth, along with being very professional. More

Friendly, informative and accommodating The service person who helped me was friendly, professional, and very informative. The work was done quickly. I really appreciate the fact that they p The service person who helped me was friendly, professional, and very informative. The work was done quickly. I really appreciate the fact that they provide service in the evening -- this allows me to bring my car after work and wait while the work is being done. More

awesome customer service Every interaction I have had with staff here has been respectful, informative, and tailored to my needs. Staff takes my car concerns seriously and tri Every interaction I have had with staff here has been respectful, informative, and tailored to my needs. Staff takes my car concerns seriously and tries to address them immediately. They are great about informing me of additional problems they find while doing the scheduled work. They have worked hard to keep things within our budget. Ryan, and Brad before him, are outstanding. More

Honest and accommodating !! Dillon keene was the associate that assisted me. Very accommodating very honest in the needs and what I don't need at this point in time for my 2008 Dillon keene was the associate that assisted me. Very accommodating very honest in the needs and what I don't need at this point in time for my 2008 Honda Accord Coupe which I brought in for inspection. Very thankful to have associates like him, helping me. Sincere thanks marcel Bouthillette More