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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way.
Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included.
Thank you for the opportunity to provide you over the top care by down to earth people!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
July 28, 2020
It was amazing experience and I love this car now and thank you so so much Brian for everything and getting to know you and the car. Thank you again. Danielle 😁 thank you so so much Brian for everything and getting to know you and the car. Thank you again. Danielle 😁 More
by Bigpink13
Employees Worked With
July 25, 2020
Great people, great service, great cars! Enjoyed my experience with your service team. I'd suggest Berlin City as a place to buy or lease a car. Very professional and helpful people. Enjoyed my experience with your service team. I'd suggest Berlin City as a place to buy or lease a car. Very professional and helpful people. More
by herocheck
Employees Worked With
Devon Macvane, Eric
July 23, 2020
We were pleased with all of our dealings with Berlin City We leased a vehicle in 2018 through Jamie Doucette, who was very helpful and responsive, and then this month we decided to purchase the vehicle. Jami We leased a vehicle in 2018 through Jamie Doucette, who was very helpful and responsive, and then this month we decided to purchase the vehicle. Jamie was again very helpful, as were the other Berlin City employees who helped us, both with the purchase (Dave Thorne and Mark Merrithew) and also Dylan, with servicing the vehicle. More
by John
Employees Worked With
Dave Thorne, Mark Merrithew, and Dylan in the Service Department
July 22, 2020
The service rep not only explained service needs in detail but also researched where I lived and supplied a much needed loaner. Very satisfied with the entire experience detail but also researched where I lived and supplied a much needed loaner. Very satisfied with the entire experience More
by Mike
Employees Worked With
Jessica
July 22, 2020
My husband and I strolled around the lot for a few minutes looking at various vehicles. I was thankful that we were able to take our time, and formulate our decision on cars we had in mind. We entered minutes looking at various vehicles. I was thankful that we were able to take our time, and formulate our decision on cars we had in mind. We entered the sales room and were immediately greeted with a warm smile from Joe. Joe was helpful and not pushy. He was also very knowledgeable of the Honda Passport that we purchased. Thank you to Joe for your fabulous service. More
by Susie Q
Employees Worked With
July 21, 2020
Easy in and out Friendly service department staff, efficient, helpful. Clear understanding of work requested and needed on my vehicle. I was impressed with friendli Friendly service department staff, efficient, helpful. Clear understanding of work requested and needed on my vehicle. I was impressed with friendliness of staff. I was happy that my husband followed me as I we were able to relax watching planes at the airport instead of waiting in waiting area. I received a text when service was done. More
by reenr
Employees Worked With
Ryan York
July 20, 2020
Buying a car Travis Gray was very informed and helpful with the purchase of our Nissan Rogue. He is a friendly and honest sales person. He made it very simple. Travis Gray was very informed and helpful with the purchase of our Nissan Rogue. He is a friendly and honest sales person. He made it very simple. More
by jkiely1
Employees Worked With
Travis Weirs, Christopher Gray
July 18, 2020
Berlin City Honda of Portland provides great service. All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Po All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Portland to anyone! Thank you. More
by svbk
Employees Worked With
Eric Surawski
July 16, 2020
Safety Inspection was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. More
by Rick
Employees Worked With
Eric Surawski
July 15, 2020
Eric in service dept. was courteous, efficient, and very helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy More
by Sherriduprey
Employees Worked With
Eric in service dept
