Berlin City Honda of Portland

Pleasant Experience Very happy to meet Jessica, my service rep. She made the experience as pleasant as it can be for a woman taking her car to the garage. Techs were very Very happy to meet Jessica, my service rep. She made the experience as pleasant as it can be for a woman taking her car to the garage. Techs were very thorough and made some recommendations. Jessica explained the services to me in a way I understood. No one was pushy at all. Thank you! Kathy Marshall More

In and out, easy peasy! I was in and out for a sticker and a recall issue. Great service! Everyone was friendly and there were no surprises. Thank you Berlin City! I was in and out for a sticker and a recall issue. Great service! Everyone was friendly and there were no surprises. Thank you Berlin City! More

Service on new Civic Although we have had some issues with our new Civic, the service department has been very attentive and eager to help resolve the problems. Specifica Although we have had some issues with our new Civic, the service department has been very attentive and eager to help resolve the problems. Specifically, the radio function controls have been intermittent on our 2017 Civic. Bobby Ramos scheduled a convenient appointment and kept us informed as the service tech attempted to identify the cause. The problem seems to now be fixed and, if not, Bobby gave us his contact info and encouraged us to call back. More

Service on 2012 Civic We were in last week for service. Dylan Keane was our service tech. and told us what needed to be done and they had to "over night" the parts. We too We were in last week for service. Dylan Keane was our service tech. and told us what needed to be done and they had to "over night" the parts. We took a loaner. He was very professional and even came in on his day off to finish us up. Had the car washed for us. Much appreciated as our car wash place was closed for repairs. The waiting room is a pleasant place to be while car being taken care of. Went back in for all fluids to be replaced and are good to go for another 30,000 miles. Nice experience and Dylan is a very caring person to do business with. More

Thank you You went over and above to make my experience great, I will be back if I need to have any other services completed. Thank you You went over and above to make my experience great, I will be back if I need to have any other services completed. Thank you More

As always dealing with Steve gendron was a pleasure we have purchased Hondas from Steve gendron for the past 15 years or more...he always makes the process smooth and pleasant. He is knowledgeable an we have purchased Hondas from Steve gendron for the past 15 years or more...he always makes the process smooth and pleasant. He is knowledgeable and professional. More

Very Helpful Very quick and friendly service. The delivery is a great feature of this dealership. Any issue that came up was taken care of immediately, I will defi Very quick and friendly service. The delivery is a great feature of this dealership. Any issue that came up was taken care of immediately, I will definitely purchase future cars from Berlin city! More

Very Professional The service technition was very professional and competent. He briefed me fully on the service items that I could expect and the proper time frame. The service technition was very professional and competent. He briefed me fully on the service items that I could expect and the proper time frame. More

Service I brought my vehicle in for an oil change and tire rotation. I was greeted in the service bay area by Dylan Keene. He was professional, friendly and I brought my vehicle in for an oil change and tire rotation. I was greeted in the service bay area by Dylan Keene. He was professional, friendly and knowledgeable. I was told that the service would take approximately an hour. When I came back to pick up my vehicle Dylan explained that I needed an air filter as well as a HEPA intake filter. He explained the need for both items and I agreed. He also emailed me a detailed summary of what was done on my vehicle as well as what was inspected. Dyan provided me with an excellent customer experience! Thank you Dylan! More

Honda crv Our salesman Jamie is a true asset to Berlin City Honda . He is very knowledgable and treated us in a very professional way and was a pleasure to work Our salesman Jamie is a true asset to Berlin City Honda . He is very knowledgable and treated us in a very professional way and was a pleasure to work with . More