Berlin City Honda of Portland

Great first time experience with recall and maintenance Appointment setup went smoothly, the car was worked on (airbag recalls + 100k maintenance) as described and within estimate. Staff friendly and helpfu Appointment setup went smoothly, the car was worked on (airbag recalls + 100k maintenance) as described and within estimate. Staff friendly and helpful. Best feature was free shuttle service to and from Portland. Oh and it was winter and they ran the car through a complimentary car wash. More

Fabulous! Dillon was very knowledgable and kept me informed throughout. He even showed me the parts that had to be replaced so I could better understand. Wow! Dillon was very knowledgable and kept me informed throughout. He even showed me the parts that had to be replaced so I could better understand. Wow! Also arranged shuttle service for me and gave me a quote for an upcoming needed repair. All in all he went over and above my expectations and was was more personable and sincere than other service reps I have had contact with in the past who seem somewhat distracted and perhaps jaded or bored with their job. More

Good times The employees I dealt with were friendly and knowledgeable! Always have been treated with respect! I will continue using this dealerships! Thank y The employees I dealt with were friendly and knowledgeable! Always have been treated with respect! I will continue using this dealerships! Thank you for your workmanship! More

If it weren't for the distance, I'd be here more often Staff are friendly. Work is accurately and correctly done, and they pointed out some issues to attend to that I didn't know I had. Staff are friendly. Work is accurately and correctly done, and they pointed out some issues to attend to that I didn't know I had. More

friendly ,quality , on time , Quality , on time, with detail explanation ,good service ,high class ,multi-point inspection , break service , oil change , rotation , alignment check Quality , on time, with detail explanation ,good service ,high class ,multi-point inspection , break service , oil change , rotation , alignment check ,and presented on paper for records More

My experience te service dept Prompt organized kept in contact with me. Explained problem in writing and i detail. courteous. work has been planned in a week.Can not comment on the Prompt organized kept in contact with me. Explained problem in writing and i detail. courteous. work has been planned in a week.Can not comment on the quality of work yet. More

Excellent Service I am so pleased to have found this superior Honda dealer. I have owned Hondas for over 25 years now. When the ownership changed at my previous Honda d I am so pleased to have found this superior Honda dealer. I have owned Hondas for over 25 years now. When the ownership changed at my previous Honda dealer, the service and customer service changed as well. So, I went looking for a quality dealership to who could provide the level of service that I have come to expect from a Honda Dealership. I am delighted to say I found that at Berlin City! My extremely positive experience with the Bobby Ramos in the service department lead me to decide to replace my CR V with a 2018 CRV. Chris Marcisso (who helped me with the purchase) and Chris Clickner (who found my financing) were both exceptional in their customer service, and genuineness. My experience with these three gentlemen, combined with the exceptional wit and wisdom of the receptionist, has left me to conclude that I have found my new Honda dealership home. More

Great service department hours I had a punctured tire at 5:00 pm. I was so thankful that the service department was open until 8:00pm! They got me in promptly and took very good car I had a punctured tire at 5:00 pm. I was so thankful that the service department was open until 8:00pm! They got me in promptly and took very good care of the problem! More

Oil Change plus rotation Jessica was very friendly and professional. I had made my appointment on line and the confirmation email said I was dropping off, which was not the ca Jessica was very friendly and professional. I had made my appointment on line and the confirmation email said I was dropping off, which was not the case I had to wait for the oil change. She made sure I was informed of other work that was needed, but I didn't have the time for, and that the work was done as quick as possible. More

Andrew Fossett was great! I can be difficult and Andrew handled me very well. NO matter how crazy my request - he put it in front of the sales manager and helped me negotiate a I can be difficult and Andrew handled me very well. NO matter how crazy my request - he put it in front of the sales manager and helped me negotiate a decent deal. This is the fourth car I have purchased from Berlin City. More