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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way.
Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included.
Thank you for the opportunity to provide you over the top care by down to earth people!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 16, 2020
Great customer service, timely responses to all my 8 billion questions. Assisted me with getting all preferred add ons, and getting me a very fair trade amount. Thank you. billion questions. Assisted me with getting all preferred add ons, and getting me a very fair trade amount. Thank you. More
by Rlev
Employees Worked With
August 10, 2020
Brian Doyle was great to work with! My husband and I had a great experience at Berlin City Honda! Our salesperson, Brian Doyle, was pleasant, informative, and very helpful! I love my C My husband and I had a great experience at Berlin City Honda! Our salesperson, Brian Doyle, was pleasant, informative, and very helpful! I love my CR-V!! More
by browndl91
Employees Worked With
August 09, 2020
Luke's Review Steve was very accommodating. For someone, me, who does not no a thing about cars Steve was very patient and willing to answer any questions I had. Steve was very accommodating. For someone, me, who does not no a thing about cars Steve was very patient and willing to answer any questions I had. More
by lhadley
Employees Worked With
August 05, 2020
Great people! Very thorough in explaining the sale and the suv. Would recommend buying a vehicle at this location to a friend. Great number of choices the suv. Would recommend buying a vehicle at this location to a friend. Great number of choices More
by Davepell2
Employees Worked With
August 05, 2020
Owning a Honda made EASY! Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management changed for the worse. In 2018 it was time for a new CRV, and I went in search of a new Dealership. Even though it is two hours away, I chose Berlin City Honda. They have never disappointed me - from purchasing my car to getting it serviced. And now, with the pick up and delivery...well, the best just got better!! More
by islandgal
Employees Worked With
Ryan York
August 01, 2020
With the service bay doors opening on time to the friendly, understanding advisors I felt appreciated at Berlin Honda’s service department. My advisor knew what my car was in for and asked the proper friendly, understanding advisors I felt appreciated at Berlin Honda’s service department. My advisor knew what my car was in for and asked the proper questions to gain more insight into the issues I had. Service was completed quickly and although the cruise control issue was not fixed it is on the record and will be looked at again should it continue to be problematic. I will continue to have my service done at Berlin Honda. More
by ScottKane
Employees Worked With
Jessica
July 31, 2020
Great experience! Great experience in all aspects of purchasing a new car. Would buy again from Berlin City Honda in a heartbeat. Didn’t visit the dealership, all trans Great experience in all aspects of purchasing a new car. Would buy again from Berlin City Honda in a heartbeat. Didn’t visit the dealership, all transactions done online. Car delivered the next day. More
by rfreve
Employees Worked With
July 31, 2020
Car shopping made easy. Salesperson (Sana Rowe) and Used Care manager (jim Holmes)were both welcoming, friendly, professional and easy to work with. Both answers all of my q Salesperson (Sana Rowe) and Used Care manager (jim Holmes)were both welcoming, friendly, professional and easy to work with. Both answers all of my questions and made the process go smoothly. More
by JC
July 28, 2020
Jamie was wonderful and never made me feel pressured about anything! Thanks for the help guys I appreciate your time and care with car buying! about anything! Thanks for the help guys I appreciate your time and care with car buying! More
by caitlinnsaywhaat
Employees Worked With
Other Employees :
Jamie , Ryan York, Jeff Lamore
July 28, 2020
Great service! They were timely and fixed my vehicle. They communicated well regarding my vehicles needs. They were helpful with my transportation as well. Jessica was great! They communicated well regarding my vehicles needs. They were helpful with my transportation as well. Jessica was great! More
by aj
Employees Worked With
Jessica Curit-Ramos
