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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
June 27, 2018
Sunday Inspection I was pleased to see that your location was open for Service appointments on a Sunday. I didn't have to carve time out during the busy workweek. I s I was pleased to see that your location was open for Service appointments on a Sunday. I didn't have to carve time out during the busy workweek. I scheduled an early morning appointment and was on my way in about 30 minutes. Fantastic! More
by Cheri
Employees Worked With
Dillon Ballwebe
June 27, 2018
Excellent service No complaints and really nothing more to add than what has already been addressed. This is my first vehicle with Berlin City and would not hesitate to No complaints and really nothing more to add than what has already been addressed. This is my first vehicle with Berlin City and would not hesitate to recommend to friends and family. More
by Buggybabs
Employees Worked With
Noberto Ramos
June 26, 2018
Maintenance visit This was my first visit and I was very satisfied with the service. Norberto Ramos was my advisor and he was extremely friendly and helpful. This was my first visit and I was very satisfied with the service. Norberto Ramos was my advisor and he was extremely friendly and helpful. More
by Jean, Portland Me
Employees Worked With
Norberto Ramos
June 26, 2018
Excellent Experience! My husband and I went to Berlin City Honda in South Portland to see what nice used cars they might have to replace my very old Toyota 4Runner and I en My husband and I went to Berlin City Honda in South Portland to see what nice used cars they might have to replace my very old Toyota 4Runner and I ended up leaving with a beautiful, well maintained slightly used Camry two hours later. Cliff, the salesman that assisted us, was so patient and friendly and really helped me make the best decision for my lifestyle, between a few great cars they had on the lot. He took the time to go over all of my concerns and needs and helped me get into a great car in my price range. Wayne, from the finance department, helped seal the deal with great humor and a friendly attitude, despite how late into the evening it was. I also left with a fabulous warranty package and they even took my older SUV in trade. I would definitely recommend Berlin City Honda to anyone looking for an easy and happy car buying experience! More
by javon0914
Employees Worked With
Cliff Rocque, Wayne Hill
June 25, 2018
Free Inspection PLUS Had a annual inspection for my 2017 Fit. I have the service package, but needed a tire balance, which wasn't included. Eric just had it done, at no ex Had a annual inspection for my 2017 Fit. I have the service package, but needed a tire balance, which wasn't included. Eric just had it done, at no extra cost. These title things mean a lot to me. Service was done in plenty of time for a shuttle pickup. Thanks Eric! More
by Nick22
Employees Worked With
Eric S
June 25, 2018
Painless Good service and fast. Straight to the point. Clean place and helpful on learning about my new car. Andrew very honest and witty. Zach a great add Good service and fast. Straight to the point. Clean place and helpful on learning about my new car. Andrew very honest and witty. Zach a great addition. More
by Tanguay
Employees Worked With
Andrew Fossett, Zach Hanlon
June 24, 2018
Oil change and recall fix I had a great experience. One suggestion is adding 2 names to your customer database. Your email for feedback came to my email but with my husbands na I had a great experience. One suggestion is adding 2 names to your customer database. Your email for feedback came to my email but with my husbands name as the title. Otherwise great experience! Thanks Dylan for your great customer service! Lizabeth Harrington More
by Lizmh
Employees Worked With
Dylan
June 22, 2018
Oil Change Early tuesday reservation. Right in and on my way in less than 35 minutes. Conveniently located in the Portland/South Portland/ Westbrook area. Good j Early tuesday reservation. Right in and on my way in less than 35 minutes. Conveniently located in the Portland/South Portland/ Westbrook area. Good job. More
by colorado123
Employees Worked With
don't remember
June 21, 2018
Side mirror broken First visit for looksee. Young lady oversaw repairing problem and after conferring with a mechanic decided needed a new cover and to come back next d First visit for looksee. Young lady oversaw repairing problem and after conferring with a mechanic decided needed a new cover and to come back next day for getting righjt color. Next day was immediately recognized and problem on car was promptly sent to garage for repair. More
by Driftwood
Employees Worked With
Only one employee and name on bill was Jessica.. Certainily an on the ball employee
June 21, 2018
It's a real pleasure dealing with true professionals. Happy to be dealing with very knowledgeable personal...Dana was a wealth of information with all the answers I need to help in feeling comfortable wit Happy to be dealing with very knowledgeable personal...Dana was a wealth of information with all the answers I need to help in feeling comfortable with my purchase. More
by clipper
Employees Worked With
Dana, Wayne, and one young man in service whose name has slipped my mind...Zack was a great help with teaching me the inner workings...
