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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
July 15, 2018
Great customer service period. Bobby and Jessica always make you feel at home and ensure your car gets taken care of correctly. They are both very professional and one of the reason Bobby and Jessica always make you feel at home and ensure your car gets taken care of correctly. They are both very professional and one of the reasons we come to this dealership. More
by Daniel Poulin
Employees Worked With
Bobby Ramos and Jessica Ramos
July 15, 2018
Service Review Bobby was extremely helpful and polite. Bobby kept me updated on the progress of the work and walked me to my car when everything was done. Bobby was extremely helpful and polite. Bobby kept me updated on the progress of the work and walked me to my car when everything was done. More
by jboulanger21
Employees Worked With
Bobby
July 14, 2018
Appreciated free inspection There was a back of cars checking in when I arrived, but after a short wait, Jessica greeted me cheerfully and handled my appointment with efficiency, There was a back of cars checking in when I arrived, but after a short wait, Jessica greeted me cheerfully and handled my appointment with efficiency, calling me when it was done. Appreciated the thorough inspection of my 8 yrs Crosstour, and the price was right! More
by PattiR
Employees Worked With
Jessica
July 14, 2018
Called and done. I called at 7:35 AM, and was able to get an appointment for 9:15 AM. I had the oil changed and tires rotated. I was done and on my way home about 1 I called at 7:35 AM, and was able to get an appointment for 9:15 AM. I had the oil changed and tires rotated. I was done and on my way home about 11:00 or so. More
by Dansoncape
Employees Worked With
Dillon Ballseber, service advisor. Christopher Fortnam, tech
July 13, 2018
Service Was very impressed with my experience and the customer service was excellent. My car was done in a timely manner. The service representative was very Was very impressed with my experience and the customer service was excellent. My car was done in a timely manner. The service representative was very helpful . More
by Car167
Employees Worked With
Jessica Curit
July 13, 2018
Top flight service experience Had a brake service down and couldn't have been treated better. The service rep was top notch. Repairs were done in timely manner and the price was Had a brake service down and couldn't have been treated better. The service rep was top notch. Repairs were done in timely manner and the price was fair. More
by Scanny
Employees Worked With
Jessica Curit, Bobby Ramos
July 12, 2018
it was a good experience. Everybody knew what he or she was doing. There was no stress, at least for us. The salesman gave good advise to us. We will be back. Everybody knew what he or she was doing. There was no stress, at least for us. The salesman gave good advise to us. We will be back. More
by wolf
Employees Worked With
Dana Rowe;Chris Clickner
July 12, 2018
First service Sevice greeter was excellent .Had tires rotated and oil change, WAs easy to pick up car when done and handled well by Service after sale. Sevice greeter was excellent .Had tires rotated and oil change, WAs easy to pick up car when done and handled well by Service after sale. More
by thoma a biczak
Employees Worked With
norberto ramos /4896
July 11, 2018
vehicle upgrade Cameron Hill, my sales agent, was knowledgeable, courteous, and answered all my questions. The overall process went smoothly. I would recommend him Cameron Hill, my sales agent, was knowledgeable, courteous, and answered all my questions. The overall process went smoothly. I would recommend him to any friend wishing to upgrade. More
by Sheila321
Employees Worked With
Cameron Hill
July 11, 2018
Totally awesome!!! Everyone is super friendly and very helpf This is the second time I’ve bought a vehicle from Berlin city. I wouldn’t go anywhere else! The customer service is out of this world! Totally knowle This is the second time I’ve bought a vehicle from Berlin city. I wouldn’t go anywhere else! The customer service is out of this world! Totally knowledgeable staff, so friendly and helpful! Wouldn’t recommend going anywhere else!!!! More
by Love my car
Employees Worked With
Jimmy Holmes and Steve Gendron
