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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 10, 2018
Very Impressed! We needed a car ASAP, as mine had just died. We went in with several different cars we researched and wanted to test drive but none of them really met We needed a car ASAP, as mine had just died. We went in with several different cars we researched and wanted to test drive but none of them really met our expectations (granted they were pretty high to start with). Steve was our salesman and he brought out a 2015 Kia with low miles and we instantly fell in love. We went in expecting to be upsold on a car that wasn't in our budget, but Steve never once tried upselling us unlike other dealerships we have been to in the past. We felt very comfortable the entire time. We would highly recommend Berlin City Honda. Thank you Steve! Wayne in finance was also a breeze to work with. This was our first big purchase together and I will admit we were pretty nervous, but Wayne was so friendly and he explained all the paperwork to us clearly. The whole process was so quick and easy, we will definitely look to Berlin City Honda for our next car. More
by Kara
Employees Worked With
Steve and Wayne
August 07, 2018
Great service Everyone is friendly AND helpful! What a concept!!! Obviously the product is excellent but they do a great job! I was called, kept informed and had th Everyone is friendly AND helpful! What a concept!!! Obviously the product is excellent but they do a great job! I was called, kept informed and had the complete breakdown of the cost of fixing my vehicle. More
by Nugs and fluffs
Employees Worked With
Bobby ramos
August 06, 2018
Satisfied customer This is my third Honda Accord. I sticked with Honda because I am satisfied with the brand and the service I received at Berlin City Honda. This is my third Honda Accord. I sticked with Honda because I am satisfied with the brand and the service I received at Berlin City Honda. More
by phillip
Employees Worked With
Ryan York
August 05, 2018
Making service easy Service advisors clearly outline options and schedule for service. Friendly and helpful staff work to make the most of your time suggesting options fo Service advisors clearly outline options and schedule for service. Friendly and helpful staff work to make the most of your time suggesting options for your wait time. More
by Linda from Saco
Employees Worked With
Jessica
August 05, 2018
Car inspection Very Quick and friendly service. Convient and helpful review of state car inspection. I like that free state inspection is included as a customer pe Very Quick and friendly service. Convient and helpful review of state car inspection. I like that free state inspection is included as a customer perk. More
by Mitzgeof
Employees Worked With
Bill , Rick and Wayne
August 04, 2018
Great service, dependable vehicles! I have been going to Berlin City Honda for 3 years. Got my Honda Accord there brand new in 2015. Loved it, never had any issues with it. I always have I have been going to Berlin City Honda for 3 years. Got my Honda Accord there brand new in 2015. Loved it, never had any issues with it. I always have gonen great service when I've gone in for service. I just recently traded in my Accord for 2019 Honda Ridgeline. Again, excellent service from sales department and service department getting my add ons. Love my Ridgeline! I highly recommend Berlin City Honda. More
by Lillian1974
Employees Worked With
David Slediski.
August 03, 2018
Wicked Awesome Excellent quality and service. Employees make every effort to make ypur experience a positive one. From sales to service, Berlin City is a top notch d Excellent quality and service. Employees make every effort to make ypur experience a positive one. From sales to service, Berlin City is a top notch dealership. More
by DavidB
Employees Worked With
Bobby Ramos
August 02, 2018
timely and professional Bobby Ramos was very professional. Meet me when I arrived for my service, explained my options. Ensured I had a ride on the courtesy shuttle and was r Bobby Ramos was very professional. Meet me when I arrived for my service, explained my options. Ensured I had a ride on the courtesy shuttle and was ready when I returned to pick up the vehicle. Nice to receive true service when being serviced, thank you and keep up the great work.. The courtesy shuttle driver Jerry Bahnson was excellent, timely and friendly. A great team! More
by Nick from Falmouth
Employees Worked With
Bobby Ramos in service and Jerry Bahnson in the courtesy shuttle
August 01, 2018
Sticker My sticker had expired and as soon as someone called my attention to it, went to Berlin City and they took me in right away. Got oil change at the sam My sticker had expired and as soon as someone called my attention to it, went to Berlin City and they took me in right away. Got oil change at the same time.. Great service. More
by gval
Employees Worked With
Norberto Ramos
July 31, 2018
New Honda Purchase Andrew was excellent to deal with. Good personality, no bs, quick process. Probably the best car sales experience I have had to date at the age of 4 Andrew was excellent to deal with. Good personality, no bs, quick process. Probably the best car sales experience I have had to date at the age of 46. Will be back. More
by MarkJ
Employees Worked With
Andrew
