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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 22, 2018
Totally Satisfying Experience From the moment we arrived for our scheduled appointment, everything went smoothly. We were greeted promptly and politely by the friendly, personable From the moment we arrived for our scheduled appointment, everything went smoothly. We were greeted promptly and politely by the friendly, personable service adviser, whom we knew from former appointments. Not only was he professional and efficient, but he had a wonderful sense of humor! He estimated that our Maine state inspection would take about one hour, and our car was indeed ready an hour later. This dealership also has a large, comfortable, beautifully appointed waiting area, which added to our comfort and pleasure. In addition, a wide variety of complimentary snacks and drinks are available for the enjoyment of customers. My husband and I love bringing our Honda to Berlin City! More
by SusieQ
Employees Worked With
Bobby Ramos
August 21, 2018
Accommodating, great service I'm from Camden and was taking my wife to the airport. Tried to arrange service for Monday on the website on Sunday and didn't see any available appo I'm from Camden and was taking my wife to the airport. Tried to arrange service for Monday on the website on Sunday and didn't see any available appointments. Interacted with the website and was able to leave info for a service on Monday at 11:30. Early Monday, received an email indicating the service was set up. Arrived and Dillon B took great care of me. In/out in a very reasonable time. Appreciate the service and friendliness of the service department at Berlin. More
by stevej
Employees Worked With
Dillon Ballweber
August 20, 2018
Inspection Sticker Since my vehicle did not pass inspection, the service tech explained the issues very clearly. The service to fix it is really expensive and he said Since my vehicle did not pass inspection, the service tech explained the issues very clearly. The service to fix it is really expensive and he said that I could do a payment plan. I was grateful for his explanations. More
by psherwood@gwi.net
Employees Worked With
Eric
August 20, 2018
Great Service Very personable staff. Work was started and completed, just as the service advisor discussed with us at check-in. Promptly notified us when work was Very personable staff. Work was started and completed, just as the service advisor discussed with us at check-in. Promptly notified us when work was completed, precise overview of the multi-point inspection form, and we were on our way. More
by Eric
Employees Worked With
Norberto Ramos
August 18, 2018
great experience My salesman, Ted, was courteous and friendly throughout our transaction. Our experience buying a car was very positive. I recommend Ted to be your sal My salesman, Ted, was courteous and friendly throughout our transaction. Our experience buying a car was very positive. I recommend Ted to be your salesman. Mark Jordan More
by Marco53
Employees Worked With
Ten Hanson
August 17, 2018
Friendly Fun and EASY Everyone was extremely helpful and friendly. I was offered choices and was not pressured in any way. My Sales Associate was knowledgeable, and went ou Everyone was extremely helpful and friendly. I was offered choices and was not pressured in any way. My Sales Associate was knowledgeable, and went out of his way to find exactly what I wanted. Perfect More
by ncourt27
Employees Worked With
Ted Hanson
August 14, 2018
excellent this was the first service I have had on my 2018 crv - A1 service and all staff was courteous and I was done in a timely fashion. It was a great exper this was the first service I have had on my 2018 crv - A1 service and all staff was courteous and I was done in a timely fashion. It was a great experience. More
by Scott Plowman
Employees Worked With
Michael Hoyle
August 12, 2018
Our Honda service day Every thing went extremely well from the beginning to the end of our service day, My wife and I were very pleased and we would certainly recommend the Every thing went extremely well from the beginning to the end of our service day, My wife and I were very pleased and we would certainly recommend the Berlin City Honda, More
by carguy,bill456
Employees Worked With
Norberto Ramos
August 11, 2018
Great Location - Great Staff! The customer service at this dealership is fantastic! In particular, Ryan, Jessica and Bobby are pleasant and professional - a pleasure to work with! The customer service at this dealership is fantastic! In particular, Ryan, Jessica and Bobby are pleasant and professional - a pleasure to work with! Sincerely, Maureen FitzGerald More
by maureen
Employees Worked With
Jessica, Ryan and Bobby
August 11, 2018
Excellent Setvice We delt with Dana and had excellent service from start to finish. Your financial guy, I believe Mark,was just as wonderful. It wasn’t just about buyin We delt with Dana and had excellent service from start to finish. Your financial guy, I believe Mark,was just as wonderful. It wasn’t just about buying a car, it was a friendship made. More
by HondaforHawaiand
Employees Worked With
Dana, Mark
