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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what we’re all about: neighbors taking care of neighbors and doing it the easy way.
Berlin City Honda is committed to providing over-the-top-care to every one of our customers. We’ve developed an extensive program to make your automotive purchase and service experience exceptional. Our straightforward sales process, the “Clear Way” menu, explains all your fees up-front. We have our “No Questions” return policy, “Price Guarantee”, “Pre-owned protection” as well as our “We’ll Buy” pledge, all designed to ensure we exceed your expectations. If you can’t make it to our convenient location in Portland, Maine, within 48 hours we can deliver your new or pre-owned vehicle right to your front door, paperwork included.
Thank you for the opportunity to provide you over the top care by down to earth people!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
August 23, 2020
Ted was Very knowledgeable and courteous . He answered all our questions about the car and model we were looking for. I cane back the next day to drop the old car title and Ted took time to go over all t all our questions about the car and model we were looking for. I cane back the next day to drop the old car title and Ted took time to go over all the features of the car computer. Thanks for a fantastic visit will recommend him to my friends More
by mainefisher
Employees Worked With
Ted Hanson
August 23, 2020
Excellent service. Everyone was very friendly and helpful. Appointment didn’t take too long. Everyone was wearing masks and they were careful to sanitize my car. Will be returning for my next service helpful. Appointment didn’t take too long. Everyone was wearing masks and they were careful to sanitize my car. Will be returning for my next service More
by tristankean
Employees Worked With
Not sure of employees name
August 23, 2020
I dealt with Andrew in service. What a nice person. He deserves an A++ in customer service! Keep up the great work! It was a pleasure working with you. deserves an A++ in customer service! Keep up the great work! It was a pleasure working with you. More
by 314skee
Employees Worked With
Andrew
August 23, 2020
Jamie was wonderful!! He listened to our concerns and wants got us exactly what we wanted!!! He made shopping for a vehicle easy!!!! Thank you Jamie! wants got us exactly what we wanted!!! He made shopping for a vehicle easy!!!! Thank you Jamie! More
by Kathy, Mike
Employees Worked With
Jamie Doucette
August 21, 2020
I sought the same Berlin City agent, ( as I had 8 years ago in 2012) to purchase my new, 2020 Honda. My agent was cheerful, efficient, incredibly informative and extremely patient. I will continue to r ago in 2012) to purchase my new, 2020 Honda. My agent was cheerful, efficient, incredibly informative and extremely patient. I will continue to recommend, confidently, said agent/dealership to my cronies. Thank you for providing such exemplary service, again : ) I couldn't be more pleased with my Radiant Red purchase!!! More
by headtotoes
Employees Worked With
August 21, 2020
Berlin City picked my vehicle up at my home, drove it to the dealership, performed a free state inspection and appraisal, and dropped it off! the dealership, performed a free state inspection and appraisal, and dropped it off! More
by Satisfied Customer
Employees Worked With
Dillon Ballweber
August 21, 2020
Berlin City Honda and specifically, Jessica Curit-Ramos, Service Advisor, have consistently provided personal, prompt and professional service for our leased vehicles. It is always a pleasurable interactio Service Advisor, have consistently provided personal, prompt and professional service for our leased vehicles. It is always a pleasurable interaction whenever I need the expertise of Jessica to resolve any type of issue with our Honda CRV. More
by the postman
August 21, 2020
Steve Gendron and the rest of the team did a nice job for us. Probably why this is our fourth Pilot from Steve and Berlin City. us. Probably why this is our fourth Pilot from Steve and Berlin City. More
by cryan
Employees Worked With
August 17, 2020
My salesperson was attentive and listened to what I had to say. The dealership was clean, friendly and adhered to COVID guidelines. I went back to ask a question and was greeted by my salesperson who ans to say. The dealership was clean, friendly and adhered to COVID guidelines. I went back to ask a question and was greeted by my salesperson who answered my questions with knowledge and reassured me if I had any other questions he would be happy to help me at any time. More
by malexan2
Employees Worked With
