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Berlin City Honda of Portland

South Portland, ME

3.9
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,362 reviews

August 23, 2020

Ted was Very knowledgeable and courteous . He answered all our questions about the car and model we were looking for. I cane back the next day to drop the old car title and Ted took time to go over all t More

by mainefisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanson
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for sharing your positive experience with us!

August 23, 2020

Excellent service. Everyone was very friendly and helpful. Appointment didn’t take too long. Everyone was wearing masks and they were careful to sanitize my car. Will be returning for my next service More

by tristankean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name
Feb 22, 2022 -

Berlin City Honda of Portland responded

Great to hear you had a positive experience with us! Thanks for sharing! Have a great day!

August 23, 2020

I dealt with Andrew in service. What a nice person. He deserves an A++ in customer service! Keep up the great work! It was a pleasure working with you. More

by 314skee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 22, 2022 -

Berlin City Honda of Portland responded

It's a pleasure having you as a customer! Thank you for your business!

August 23, 2020

Jamie was wonderful!! He listened to our concerns and wants got us exactly what we wanted!!! He made shopping for a vehicle easy!!!! Thank you Jamie! More

by Kathy, Mike
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Doucette
Feb 22, 2022 -

Berlin City Honda of Portland responded

We make it easy here! Jamie is great! Thank you for sharing your experience with us!

August 21, 2020

I sought the same Berlin City agent, ( as I had 8 years ago in 2012) to purchase my new, 2020 Honda. My agent was cheerful, efficient, incredibly informative and extremely patient. I will continue to r More

by headtotoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Berlin City picked my vehicle up at my home, drove it to the dealership, performed a free state inspection and appraisal, and dropped it off! More

by Satisfied Customer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dillon Ballweber
August 21, 2020

Everyone was very nice and I am very pleased with the service. I came for an state inspection like have done for years great price More

by Stevepifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan York, Jeff Lamore
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the 5 star rating! Thank you for being a great cuustomer!

August 21, 2020

Berlin City Honda and specifically, Jessica Curit-Ramos, Service Advisor, have consistently provided personal, prompt and professional service for our leased vehicles. It is always a pleasurable interactio More

by the postman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Curit-Ramos, Service Advisor
August 21, 2020

Steve Gendron and the rest of the team did a nice job for us. Probably why this is our fourth Pilot from Steve and Berlin City. More

by cryan
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

My salesperson was attentive and listened to what I had to say. The dealership was clean, friendly and adhered to COVID guidelines. I went back to ask a question and was greeted by my salesperson who ans More

by malexan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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