Berlin City Honda of Portland

Great flexibility I stopped in thinking I had an appointment at the dealership when in fact I’d made it for the Berlin City in NH! Bobbie took me in anyway and helped I stopped in thinking I had an appointment at the dealership when in fact I’d made it for the Berlin City in NH! Bobbie took me in anyway and helped resolve all my problems successfully and quickly. More

11 pilot Quick oil change and fluid check. Fast and friendly service from Ryan. Rick always informs me of what to keep an eye on. Bonus free car wash! Quick oil change and fluid check. Fast and friendly service from Ryan. Rick always informs me of what to keep an eye on. Bonus free car wash! More

routine service call Had a very positive visit for just routine service. All items dealt with and on very timely bases. Eric was great to deal with. Very on top of things. Had a very positive visit for just routine service. All items dealt with and on very timely bases. Eric was great to deal with. Very on top of things. More

My car was inspected and new plates were installed. I just relocated from North Carolina. I lease my Honda Fit and stopped by to get to know the dealership and was greeted warmly and professionally by C I just relocated from North Carolina. I lease my Honda Fit and stopped by to get to know the dealership and was greeted warmly and professionally by Cameron Hill in sales who gave me a tour and explained aspects of the dealership. Cameron then introduced me to sales advisor, Bobby Ramos, who was very professional and personable. After this, I made an appointment to have my car inspected and the license plates installed later in the week. The work was completed on time and all aspects of the job were conducted extremely professionally. Bobby couldn't have been more helpful. The dealership's service lounge was a great spot to work in while I waited for my car to be serviced. I will definitely continue to use Berlin City Honda. More

Easy drop off and pickup all the work was completed on time with no issues Oil change, tires rotated and balanced, fixed break pad that was loose all in all a very good expe all the work was completed on time with no issues Oil change, tires rotated and balanced, fixed break pad that was loose all in all a very good experience More

Great people I have been working with this dealership for years and they never fail to impress whether it is for service or when buying a car. Very professional an I have been working with this dealership for years and they never fail to impress whether it is for service or when buying a car. Very professional and courteous. Keep it up ! More

Best car-buying experience we have ever had. We needed a new car pretty quickly. We contacted Berlin City Honda in South Portland Maine and were hooked up with the youngest Dave (there are three) We needed a new car pretty quickly. We contacted Berlin City Honda in South Portland Maine and were hooked up with the youngest Dave (there are three) who works there. We exchanged emails about the car, the amenities, the price, and set a time to go to the dealership to meet with him. Our meeting was the smoothest car-buying experience we have ever had. Dave is friendly, knowledgeable, and honest. He listened to what we needed, never pushed, we came to an agreement acceptable by all, and never once felt like we were buying a car at a dealership - it felt more like a chat with someone we already knew. We never felt pressured - he was very real, which is such a dying trait. Dave's attention to detail and affable manner what we never thought we'd see at a dealership, making this the best car-buying experience we have ever had. Thank you to Dave and thank you to the folks at Berlin City Honda. More

Inspection sticker Everyone from the service group was very nice and the work was completed in a timely fashion so I could get to work on time. Everyone from the service group was very nice and the work was completed in a timely fashion so I could get to work on time. More

Recalls attended to A very professional operation and convenient. Clean comfortable lobby (with coffee, etc.) and shuttle service were a huge plus. Customer service was e A very professional operation and convenient. Clean comfortable lobby (with coffee, etc.) and shuttle service were a huge plus. Customer service was exceptional. I highly recommend. More

Overall good. I liked the text notification of extra work needed to be done but a phone call in addition to that would be nice. I had to call back to talk about the I liked the text notification of extra work needed to be done but a phone call in addition to that would be nice. I had to call back to talk about the extra work but it took some doing to get to the right service technician. More