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Berlin City Honda of Portland
South Portland, ME
1,363 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,363 reviews
November 09, 2018
Great service experience. Very timely and efficient. Great atmosphere - everyone was kind and friendly. I would recommend the service department to others. Thanks for being a Very timely and efficient. Great atmosphere - everyone was kind and friendly. I would recommend the service department to others. Thanks for being a rock star Dillon :) More
by Lexie
Employees Worked With
Dillion Ballweber
November 09, 2018
Excellent as always Jessica was very helpful and pleasant to work with. Explained everything in detail. Great customer service. Mechanic Mohamad Said came out and spoke. Jessica was very helpful and pleasant to work with. Explained everything in detail. Great customer service. Mechanic Mohamad Said came out and spoke. Really felt like they cared. More
by Buffsmom1
Employees Worked With
Jessica Ramos
November 09, 2018
Best, easiest ever sales experience It was a professional, no pressure, organized & responsive to my needs experience. Great communication with Ted. All accomplished with an effective It was a professional, no pressure, organized & responsive to my needs experience. Great communication with Ted. All accomplished with an effective combination of emails, texts and appointments. I got everything I needed in the transaction including information, trade-in credit and pricing. This transaction felt like a win-win. More
by Steve Hoxsie
Employees Worked With
Ted, Josh & Chris.
November 09, 2018
Short and quick I brought my car in for an inspection. They came and got me 45 minutes later, and I was on my way. Faster than usual. I brought my car in for an inspection. They came and got me 45 minutes later, and I was on my way. Faster than usual. More
by Kidtaxi
Employees Worked With
No idea
November 07, 2018
No hassle purchase and quick resolution of follow-up issue I leased a new CR-V and the salesman was very helpful and friendly. He was also very helpful when I brought it back a few days later, after I noticed I leased a new CR-V and the salesman was very helpful and friendly. He was also very helpful when I brought it back a few days later, after I noticed what I thought were scratches from a carrier strap. Turns out that it was just some glue left over from the protective covering and they had it cleaned off and I was on my way in about 15 minutes. More
by plughead
Employees Worked With
David Cyr
November 07, 2018
Couldn't have been better service. Quick and easy for me. I servicepersons were attentive and helpful I was greeted promptly when I walked in .Dillon explained what was needed and I left feeling well served. Am servicepersons were attentive and helpful I was greeted promptly when I walked in .Dillon explained what was needed and I left feeling well served. Amen More
by lechner
Employees Worked With
Dillon
November 06, 2018
Pleasant and very informative about services provided I arrived a few minutes early. The service team were welcoming and informative. They said my car would be ready in about an hour and it was! I arrived a few minutes early. The service team were welcoming and informative. They said my car would be ready in about an hour and it was! More
by JLR
Employees Worked With
Intake person in the service area
November 05, 2018
Car service. 1st new 1st car service. Very friendly professional and willing to work With customer, Made sure they explained the work that was going to be performed 1st car service. Very friendly professional and willing to work With customer, Made sure they explained the work that was going to be performed. Prompt in getting service completed when they promised More
by Marge
Employees Worked With
Eric
November 05, 2018
CR-V over NX I was in looking for a safe family car for winter. I had my eyes on Lexus NX for years and I was going to get that. And then my friend recently purcha I was in looking for a safe family car for winter. I had my eyes on Lexus NX for years and I was going to get that. And then my friend recently purchased CR-V and recommend highly of the car. I went to the berlin city dealer and tried for myself as well. I was pleasantly surprised with how well it drives and felt better than NX for the better price! I did not even think twice. The dealer and SALES PERSON were superb as well. I think CR-V speaks for itself without a doubt. Yesterday, I took my new CR-V to long drive and blown away with its cruise control. You set the speed limit and it basically drives itself. It detects the car ahead and regulate the speed accordingly. I am happy with my new CR-V. More
by Vi
Employees Worked With
Deanne the Best
November 04, 2018
good experience Sales experience was pleasant with sales rep being friendly, thorough and flexible. Chris worked hard to make the sale when I was available to be the Sales experience was pleasant with sales rep being friendly, thorough and flexible. Chris worked hard to make the sale when I was available to be there. Much appreciated More
by Rette
Employees Worked With
Chris Marcisso
