Berlin City Honda of Portland

Great attention to customers! Made me feel special. Everyone was helpful and attentive from the moment I arrived in the service bay. The waiting area was extremely comfortable. I was able to work whil Everyone was helpful and attentive from the moment I arrived in the service bay. The waiting area was extremely comfortable. I was able to work while waiting for my vehicle. The procedure took approximately as long as promised. Another plus for me. More

Bobby Ramos for CEO I have never worked with a friendlier, more informative and overall excellent service provider. I brought my new CR-V in for first time service. B I have never worked with a friendlier, more informative and overall excellent service provider. I brought my new CR-V in for first time service. Bobby greeted me and made sure I understood what would be done. When I picked the car up, we went over every inch together and he covered the checklist. His professionalism and personable manner made the experience great! More

Nice people I found everyone to be easy to deal with and pleasant, I was treated with respect. I enjoyed interacting with the staff. I found the experience to I found everyone to be easy to deal with and pleasant, I was treated with respect. I enjoyed interacting with the staff. I found the experience to be easy. More

repair rear calipers and roters Dillon was very professional and the work was completed in a timely manner. Eric who initially made the appointment rearranged the tech work schedule Dillon was very professional and the work was completed in a timely manner. Eric who initially made the appointment rearranged the tech work schedule to accommodate my needs More

Best service with honest people!!! I desperately needed a new car, so Vinnie Martorano and Chris Clickner went above and beyond for me. Both made process easy and quick!! Now I have a b I desperately needed a new car, so Vinnie Martorano and Chris Clickner went above and beyond for me. Both made process easy and quick!! Now I have a beautiful used car that looks brand new, a great price, an awesome payment, and a good rate! Thank you so much! More

Lug Nut Removal The key for the locking nuts on my alloy wheels broke after I loosened 3 of the 4 wheel nuts. Needed help from Berlin City to remove the 4th nut. Ry The key for the locking nuts on my alloy wheels broke after I loosened 3 of the 4 wheel nuts. Needed help from Berlin City to remove the 4th nut. Ryan York was able to squeeze me in during a very busy week and got the nut off quickly. Very helpful. Now I can put on my snow tires ahead of the next storm. Thanks Ryan and team. More

Slow Service Came in for what was supposed to be a 2 hour recall and waited almost 4. They compensated with a free oil change but still was way to long for me to r Came in for what was supposed to be a 2 hour recall and waited almost 4. They compensated with a free oil change but still was way to long for me to remain patient. More

Excellent Service My Service Advisor Eric went out of his way to make sure an unplanned repair to my Pilot was taken care of quickly and even took the time to explain t My Service Advisor Eric went out of his way to make sure an unplanned repair to my Pilot was taken care of quickly and even took the time to explain to me what other repairs may be needed in the future. He made sure that this caused the least disruption to my busy life. I brought my Pilot in to a Honda dealership out of state (not by choice as I was traveling) to get a headlight replaced and they discovered a few concerns. I would not allow them to fix the issues as I have always trusted and serviced my vehicle at Berlin City - they're awesome! More

Happy with the service I was just there for oil change, but as usual at this dealership, the work was done competently and in a reasonable amount of time. The customer serv I was just there for oil change, but as usual at this dealership, the work was done competently and in a reasonable amount of time. The customer service here is excellent. More

My CRV just a baby at 60,000. Easy flexible hours. Always willing to work around my schedule. The service department takes pride in keeping my vehicle running well and dependabl Easy flexible hours. Always willing to work around my schedule. The service department takes pride in keeping my vehicle running well and dependable. Bobby is always willing to answer my questions and explain the service schedule. More