Berlin City Honda of Portland

Service - great My appointment 9for a Honda recall) was handled efficiently, and Jessica gave me a thorough update on what was done to the CRV while in the shop. My appointment 9for a Honda recall) was handled efficiently, and Jessica gave me a thorough update on what was done to the CRV while in the shop. More

Appt time was met and everyone was very polite I love my Honda and have always used Berlin City as my dealership. Everyone was friendly and I appreciated that my appt time was on target, as well as I love my Honda and have always used Berlin City as my dealership. Everyone was friendly and I appreciated that my appt time was on target, as well as the estimated time of completion . I was in for service for a recall and it was completed so that I could again have confidence with my Honda. More

Accommodating I was due for an oil change and had a service coupon available for significant savings to have this work performed. I required the work to be done at I was due for an oil change and had a service coupon available for significant savings to have this work performed. I required the work to be done at a very "short notice". I called Service Advisor, Bobby Ramos and my request was fulfilled promptly, efficiently and with a smile. Bobby has taken care of our CRV's over the past 3 plus years and continues to do so in a professional and pleasant manner. He is an asset to the Berlin City Dealership without question. More

Problem resolved My Service Advisor Dillon worked diligently to see that the vibration issue occurring in my 2015 CRV was resolved to my satisfaction. He also put me My Service Advisor Dillon worked diligently to see that the vibration issue occurring in my 2015 CRV was resolved to my satisfaction. He also put me in contact with Catherine the Honda customer service representative who arranged for Honda to cover the entire cost of the repair, I came away a satisfied customer pleased to have purchased my Honda Certified Pre-Owned vehicle from Berlin Honda of South Portland, ME More

Bobby was fantastic Bobby my advisor went over everything I needed and was very pleasant.my car was done when I asked and Bobby went over everything that was done and tho Bobby my advisor went over everything I needed and was very pleasant.my car was done when I asked and Bobby went over everything that was done and thourghly explained what the service dept did. Lucky to have him work for Berlin city ! More

Best Ever Polite, efficient, friendly, professional. Can't beat it. Setting up appointment easy. Coming in and getting into service area easy. Shuttle servi Polite, efficient, friendly, professional. Can't beat it. Setting up appointment easy. Coming in and getting into service area easy. Shuttle service to house and back fantastic. More

staff were all very friendly and efficient - but I came in for an advertised FULL SYNTHETIC oil change. The work order (R/O 126064406/1) states Full Synthetic oil change but the line item for the I came in for an advertised FULL SYNTHETIC oil change. The work order (R/O 126064406/1) states Full Synthetic oil change but the line item for the oil says: Mobil SYN BLEND So did I get a synthetic blend or did I get full synthetic ?? I called the dealership today and the call went to voicemail for Bobby Ramsay? and I left a message and my number - no call back received. More

Great Experience!! David Nguyen is my sales associate - very knowledgeable about the car, streamlined the process, had the car available for me to test drive at a moment David Nguyen is my sales associate - very knowledgeable about the car, streamlined the process, had the car available for me to test drive at a moments notice. Walked in to sign the papers the following day, also a quick process. I will pick up the car the week after traveling and expect there will be no glitches. Thrilled Berlin City Honda is located close to home, I can cruise in for service (hopefully - maintenance only - which I look forward to with my first Honda purchase) and can hit the mall across the street while waiting, so far so good. THANK YOU! -great way to start the new year. More

Quick and Easy I was helped by Ryan. My car was serviced quickly and he had me on my way home as soon as possible. I’ll continue to take my car to this location when I was helped by Ryan. My car was serviced quickly and he had me on my way home as soon as possible. I’ll continue to take my car to this location when needed. More

Easy and convenient service It was easy checking in and checking out. Service personnel were polite and attentive. Waiting area was very well-stocked and comfortable. We were t It was easy checking in and checking out. Service personnel were polite and attentive. Waiting area was very well-stocked and comfortable. We were there for an airbag recall repair. More