Berlin City Honda of Portland

Dillon Ballweber is outstanding as your service advisor. He helped meet all of my vehicle needs twice. He thoroughly explained all that I was desiring to know to help is outstanding as your service advisor. He helped meet all of my vehicle needs twice. He thoroughly explained all that I was desiring to know to help me understand what was going on with my new vehicle and he even went over and above to sit and demonstrate how to effectively use my heating system. You should be so proud to have someone like Dillon on your service team who truly shows he cares about the customer. Because of Dillon, my dealership confidence has been renewed and I would gladly recommend him personally to anyone in need of servicing issues. More

Great experience Another great service visit st Belinn city. Bobby Ramos has great attention to detail. I would highly recommend this dealership. I always leave here h Another great service visit st Belinn city. Bobby Ramos has great attention to detail. I would highly recommend this dealership. I always leave here happy. More

Great service As always service was perfect. All staff was very polite and helpful. Fast service and service was done professionally. Never a bad experience. Would As always service was perfect. All staff was very polite and helpful. Fast service and service was done professionally. Never a bad experience. Would highly recommend More

Efficient and thoughtful Dillion was the individual with whom I dealt. He was knowledgeable and clear in our discussion of the services my vehicle needed. He deserves and ex Dillion was the individual with whom I dealt. He was knowledgeable and clear in our discussion of the services my vehicle needed. He deserves and excellent rating. More

Buying made easy. With the help of Ted Hanson purchasing my ideal vehicle was made comfortably without any pressure. Ted answered all of my questions and even with my With the help of Ted Hanson purchasing my ideal vehicle was made comfortably without any pressure. Ted answered all of my questions and even with my grandson in tow made it a very pleasant experience. For my convenience he even came in on his day off. I would recommend Berlin City Honda to anyone and everyone. More

12000 mile Service this was the 12000 mile Service, brought the car to the Service drop off, got dropped off at work, work was completed on time as requested this was the 12000 mile Service, brought the car to the Service drop off, got dropped off at work, work was completed on time as requested More

Wouldn’t buy a car anywhere else This is the 4th Honda Pilot I have purchased from Berlin City Honda. My experience with each one was stellar. Steve Gendron makes the process of pur This is the 4th Honda Pilot I have purchased from Berlin City Honda. My experience with each one was stellar. Steve Gendron makes the process of purchasing easy, and....fun! He makes himself readily available for any questions or concerns and always with a smile in his voice. Each car has been delivered to my door, clean and with a full tank of gas. My husband and I checked prices at two other dealerships, and Berlin City Honda beat them both! I just wouldn’t go anywhere else for a car. More

Bobby is a true professional and friendly as well! I've been in to Berlin City Honda service department 3 times in the past few months. Each time I had the pleasure of talking to Bobby Ramos. He is bot I've been in to Berlin City Honda service department 3 times in the past few months. Each time I had the pleasure of talking to Bobby Ramos. He is both friendly and professional and took great care of me and my 2016 Honda CRV. More

Excellent service Service was done fast and right. I can’t say enough about how well it was handled and how quickly it was done. A great job Service was done fast and right. I can’t say enough about how well it was handled and how quickly it was done. A great job More

Made my day - twice! I had the fortunate luck to have Jessica Curit-Ramos check in my vehicle for service when the Engine Malfunction Light was on. She was professional, I had the fortunate luck to have Jessica Curit-Ramos check in my vehicle for service when the Engine Malfunction Light was on. She was professional, personable and explained what was found and what needed to be done. She even related additional information about the parts used to my husband when he asked, concerned about the cost. Jessica offered to have the state inspection done at that time while the car was there. However, I opted to wait the few days until January when it was actually due. In hindsight I should have done as Jessica suggested because on the scheduled day, a snow storm was forecast. (I prefer not to drive my little Fit on snow covered roads.) I had Jessica’s business card (She’s the representative I want to talk to when I have a car problem!) so I called and left a voice message. Jessica found space in the schedule that afternoon for that someone to do my state inspection a day early and called me back. She also gave me the option of rescheduling for a future day. I was able to wait, the correctly estimated time, in the comfortable lounge area and have a cup of tea. Both visits were favorable experiences. More