Berlin City Honda of Portland

Efficient. Pleasant. Airbag recall so had to make the trip to the dealership. Very well organize. Able to take shuttle to work for a meeting and my shuttle driver was ex Airbag recall so had to make the trip to the dealership. Very well organize. Able to take shuttle to work for a meeting and my shuttle driver was excellent. Thanks Stanley. Ryan was friendly and had great communication. All around good experience. More

Quick and friendly service One reason I purchased my new 2017 Honda Pilot was because of the service I have received on my 2010 Civic and 2005 Pilot. And, I have never been disa One reason I purchased my new 2017 Honda Pilot was because of the service I have received on my 2010 Civic and 2005 Pilot. And, I have never been disappointed in the least. I am always greeted in a friendly and helpful way. In my recent visit, the work was done on my car in less time than I had predicted. Eric is always very helpful, and gives me a fair assessment and estimate of what is needed when I arrive. With my heading to Florida next week, Eric made sure everything was perfect for my long drive. I am always treated like I am his only customer. It is always a pleasure to work with Berlin City Honda. Scott Croteau has sold me 2 of my 3 Honda's, and he always asks how things are going for me when he sees me at the dealership. I recommend Berlin City Honda to everyone I know who is looking to buy a car. Both for your sales and your service. More

Fast and efficient Drove in without an appointment for my car and you were done almost an hour before the estimated time. Thanks for making my service visits so fast and Drove in without an appointment for my car and you were done almost an hour before the estimated time. Thanks for making my service visits so fast and convenient. More

Service I recently moved quite a distance away but I still put the effort in to come to Berlin City where the staff and atmosphere always makes me feel like h I recently moved quite a distance away but I still put the effort in to come to Berlin City where the staff and atmosphere always makes me feel like home. More

lease honda civic first time leasing - met at door during original walk-in - handled smoothly and timely - both Ed Connors (sales) and Wayne Hill (finance) took time to first time leasing - met at door during original walk-in - handled smoothly and timely - both Ed Connors (sales) and Wayne Hill (finance) took time to resolve questions More

Great Service no Problems I dropped my Honda Pilot off at 07:00, doors opened, checked in, pickedup by the shuttle, dropped off at work, got a text the service was done, called I dropped my Honda Pilot off at 07:00, doors opened, checked in, pickedup by the shuttle, dropped off at work, got a text the service was done, called the shuttle and back in my Honda Pilot. Process was great and on time More

10,000 mile Service My appointment was for a 10,000 mile service plus I needed windshield wipers. I made my appointment the day before for 3:45 the following day and I w My appointment was for a 10,000 mile service plus I needed windshield wipers. I made my appointment the day before for 3:45 the following day and I was promptly waited on at the counter. I was told it would be an hour and a half and my car was finished in about an hour and 15 minutes. The counter person went over everything that was done. I had an excellent experience and the showroom waiting area was extremely comfortable with complimentary coffee, snacks, fruit and TV. The bathroom was extremely clean. More

Nice updated dealership I Had a inflator airbag recall and basic service on my 2014 Ridgeline. Waiting area was nice. Comp coffee was nice, very clean. Service writer was ver I Had a inflator airbag recall and basic service on my 2014 Ridgeline. Waiting area was nice. Comp coffee was nice, very clean. Service writer was very friendly and personable. More

Always polite and information to the point I always get great knowledgable service from Jessica. I can trust her information and advice. I recommend the dealership. I recommend the dealership d I always get great knowledgable service from Jessica. I can trust her information and advice. I recommend the dealership. I recommend the dealership dealership dealership More

Basic service and recall Went in for an air bag recall, oil change and tire rotation. Staff was very welcoming and friendly. I waited for as long as they expected and did not Went in for an air bag recall, oil change and tire rotation. Staff was very welcoming and friendly. I waited for as long as they expected and did not have any unpleasant surprises. Great service! More