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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
March 08, 2019
Quick, Efficient Experience Needed routine maintenance and possibly an alignment. It was checked and completed within a fairly reasonable amount of time and done to my satisfacti Needed routine maintenance and possibly an alignment. It was checked and completed within a fairly reasonable amount of time and done to my satisfaction. The free car wash was an added bonus. More
by kstyles88
Employees Worked With
Mike
March 06, 2019
Always a pleasure My car will be six years old in August and so this visit was to be sure everything is working well. I am going on a trip to Boston the end of the mont My car will be six years old in August and so this visit was to be sure everything is working well. I am going on a trip to Boston the end of the month and wanted to feel secure. So after waiting a little longer than usual I was pleased to see a car that looked brand new and felt that way driving away. I think they did a great job! More
by BAS
Employees Worked With
Eric Surawski
March 03, 2019
Chris was great. He was really helpful. Chris was great. He was really helpful and knowledgeable . He worked with me and learn what i need and find out the right car for me. Chris was great. He was really helpful and knowledgeable . He worked with me and learn what i need and find out the right car for me. More
by Riz
Employees Worked With
Chris marciasso
March 03, 2019
Excellent service The car had a problem with the sway bars, which the technician (Benjamin Gass) diagnosed, hten repaired satisfactorily. It wasn't an easy diagnosis The car had a problem with the sway bars, which the technician (Benjamin Gass) diagnosed, hten repaired satisfactorily. It wasn't an easy diagnosis, since all the body noise didn't seem to be was coming from the front of the car.. Dillon Ballweber, the customer rep, was also very helpful. More
by Jsquared
Employees Worked With
Benjamin Gass, Dillon Ballweber
March 02, 2019
AMAZING service Amazing service from start to finish. Easy, pleasant, with beautiful and comfortable waiting area. The staff really care here and take the time to ex Amazing service from start to finish. Easy, pleasant, with beautiful and comfortable waiting area. The staff really care here and take the time to explain what they are doing. Really happy with the service that I received. Exceeded my expectations in every area. Thanks so much and I will be back! More
by heidik
Employees Worked With
Nick
March 02, 2019
3/1 experience pleasant, helpful, efficient service experience which met my needs, Had to change the time of my appointment related to a conflict with another appoin pleasant, helpful, efficient service experience which met my needs, Had to change the time of my appointment related to a conflict with another appointment. Person I spoke with was very helpful in finding another appointment for the same day, which since my inspection was overdue was a great help. More
by Noreen
Employees Worked With
don't remember names
March 01, 2019
Thanks! Sales staff and service team members are awesome! They take the time to make sure the job is done right. I will definitely recommend Berlin City Honda Sales staff and service team members are awesome! They take the time to make sure the job is done right. I will definitely recommend Berlin City Honda of Portland. More
by MAG
Employees Worked With
Dave; Jessica
February 28, 2019
Did all they could to help us From start to finish we felt comfortable and not pressured. They listened to our needs and did what they could to meet them. Went out of their way to From start to finish we felt comfortable and not pressured. They listened to our needs and did what they could to meet them. Went out of their way to accommodate us. Made the experience very pleasurable and in the end they successfully helped us get the car we wanted. More
by Unitedinlove1
Employees Worked With
Ted, Erick, Rebecca
February 26, 2019
Routine maintenance What was done was clearly explained. All was finished in under the estimated time. Also love your waiting area and all its amenities. Thanks so much What was done was clearly explained. All was finished in under the estimated time. Also love your waiting area and all its amenities. Thanks so much. More
by lesli333
Employees Worked With
Dylan??
February 26, 2019
Tire pressure light on and needed repair to my tire. I scheduled an appointment online. When I arrived at the Honda dealership I was greeted by Alex. He was so knowledgeable and professional. The wait I scheduled an appointment online. When I arrived at the Honda dealership I was greeted by Alex. He was so knowledgeable and professional. The waiting room was very clean and offered complimentary variety of snacks, fresh fruits, coffee, water. More
by Maddyt
Employees Worked With
Alex. Mike was the technician.
