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Berlin City Honda of Portland
South Portland, ME
1,362 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
March 31, 2019
Friendly, mostly online service Great to work with, bought and delivered my new Pilot in a reasonable time frame. It was nice to not be heavily pressured on the sales room floor, ins Great to work with, bought and delivered my new Pilot in a reasonable time frame. It was nice to not be heavily pressured on the sales room floor, instead being allowed to make my decisions from the comfort of my own home. More
by Newpilotowner
Employees Worked With
Megan Cogswell, Joshua Andrews
March 31, 2019
Service was excellent Great customer service.also was able to use a coupon for a discount. Reception person was welcoming and provided a detailed explanation of what was pe Great customer service.also was able to use a coupon for a discount. Reception person was welcoming and provided a detailed explanation of what was performed. More
by Steve
Employees Worked With
Ryan
March 30, 2019
Good dealership Was my first time here and needed an oil change and tire rotation. For there and was offered a deal for 3 oil changes and tire rotation which was coo Was my first time here and needed an oil change and tire rotation. For there and was offered a deal for 3 oil changes and tire rotation which was cool. Service guy was polite and knew his stuff. More
by Srpd1987
Employees Worked With
Cant remember
March 30, 2019
Wonderful service We had an emergency situation very early in the AM at the beginning of a trip to FL with our Pilot. Jessica got right to it and got our car fixed and We had an emergency situation very early in the AM at the beginning of a trip to FL with our Pilot. Jessica got right to it and got our car fixed and ready to go in an hour. We will be adopting Berlin City of Portland as our #1 Honda dealer from now on. More
by Palms
Employees Worked With
Jessica
March 30, 2019
No complaints Dave was helpful, responsive and professional. I got the car i wanted with no hassle. He was available to answer questions and we closed the deal on Dave was helpful, responsive and professional. I got the car i wanted with no hassle. He was available to answer questions and we closed the deal on my schedule. More
by Cmh5384
Employees Worked With
Dave
March 29, 2019
recall Great service, didn't have to wait long for the appointment. Gave suggestion of one thing that should be done but not pushy. Thanks so much. Great service, didn't have to wait long for the appointment. Gave suggestion of one thing that should be done but not pushy. Thanks so much. More
by Mrs. K.
Employees Worked With
not sure. dropped off vehicle and picked up spoke to a nice gentleman who made appointment and a nice lady that called me to say it was ready.
March 28, 2019
Excellent experience Took my wife’s Honda Fit in (3/27) for a warranty repair on the airbags. Was very impressed by the entire operation from beginning to end. Servi Took my wife’s Honda Fit in (3/27) for a warranty repair on the airbags. Was very impressed by the entire operation from beginning to end. Service rep Mike Hoyle (?) kept me updated throughout the process. Very good experience overall. More
by McCarthy Honda
Employees Worked With
Mike Hoyle
March 27, 2019
Great experience I went in with a pretty good idea what I wanted and what would work for me finance wise. I never felt pressured and was given excellent service. The I went in with a pretty good idea what I wanted and what would work for me finance wise. I never felt pressured and was given excellent service. They were able to make it work and I could not be happier as a first time Honda owner. Would definitely recommend them! More
by Mark
Employees Worked With
David Cyr and Chris Mannion
March 25, 2019
Service Excellent customer service. Friendly, courteous staff. Explained details of service to me and how long service would take to complete. Although, I was Excellent customer service. Friendly, courteous staff. Explained details of service to me and how long service would take to complete. Although, I was charged for a FREE state inspection. More
by Storer@ME5
Employees Worked With
Bobby
March 21, 2019
Honda service is a big reason why I keep buying cars here Customer service is consistently excellent. Experience is convenient and pleasant. I never have a problem or any worries when I bring the car in. E Customer service is consistently excellent. Experience is convenient and pleasant. I never have a problem or any worries when I bring the car in. Everyone you interact with is professional and knowledgeable. More
by HondaOwner
Employees Worked With
Bobby, Jessica
