Berlin City Honda of Portland

Great as usual! Our car was just in for routine maintenance, but the customer service was great, as always. We buy all our cars from this dealership and have been hap Our car was just in for routine maintenance, but the customer service was great, as always. We buy all our cars from this dealership and have been happy with how we have been treated there since 1992. More

Lease of 2019 CR-V EX Really liked working with Dana Rowe and Mark. They are two of your best. Dana had great knowledge of the product and exceptional patience. Great worki Really liked working with Dana Rowe and Mark. They are two of your best. Dana had great knowledge of the product and exceptional patience. Great working with him More

It was Easy We drove to Berlin City Honda to test drive a CR V. The make, model, and color we were looking for was there and available to drive - easy. The negot We drove to Berlin City Honda to test drive a CR V. The make, model, and color we were looking for was there and available to drive - easy. The negotiations were easy , financing was fairly easy though we didn't want the service package. We waited about 15 minutes then got a helpful tour of the car before we drove off in it. Easy. From start to finish it took about 3 hours. More

Outstanding customer service It was a pressure free experience. Chris was awesome. Everyone I met was friendly and helpful. Test drove the HRV on Tuesday, drove home with it the f It was a pressure free experience. Chris was awesome. Everyone I met was friendly and helpful. Test drove the HRV on Tuesday, drove home with it the following day! More

SERVICE WRITER RULES JUST WHEN I THOUGHT THAT ERIC COULDN'T BEAT MY LAST SERVICE APPOINTMENT HE BLOWS ME OUT OF THE WATER ON THIS VISIT..... HE GETS THE WORK DONE RIGHT AN JUST WHEN I THOUGHT THAT ERIC COULDN'T BEAT MY LAST SERVICE APPOINTMENT HE BLOWS ME OUT OF THE WATER ON THIS VISIT..... HE GETS THE WORK DONE RIGHT AND WITH SUCH DETAIL TO OVER SEE EVERYTHING YOU TELL HIM IS DONE EXACTLY LIKE YOU ASKED. I WAS GOING TO FIND ANOTHER SERVICE DEALER FOR MY HONDA UNTIL I RAN INTO ERIC ON ONE OF MY VISITS. HE UNDER STANDS MY NEEDS AND MY LIMITS ON MY FINANCES TO GET EVERYTHING I NEED AT A VERY REASONABLE PRICE, I THINK HE IS WASTING HIS TALENT IN SERVICE AND SHOULD SELL CARS AND TRUCKS. I WANT TO THANK ERIC AGAIN AND I THINK ERIC SURAWSKI DESERVES A BIG THAT A BOY AWARD..... More

Easy and straightforward service I was able to schedule a Saturday appointment just a couple days out, service was performed as requested, and my vehicle ready an hour before promised I was able to schedule a Saturday appointment just a couple days out, service was performed as requested, and my vehicle ready an hour before promised. I appreciated the check-in call that I received about midway through the process, simply to give me a status update. I've been bringing my vehicles to Berlin City for a few years now and have no complaints thus far. More

Passport Elite Purchase Great staff, knowledgeable, patient and friendly. Bought the vehicle right off the showroom floor. Process was efficient, clear and fair. Never felt Great staff, knowledgeable, patient and friendly. Bought the vehicle right off the showroom floor. Process was efficient, clear and fair. Never felt rushed or pressured. More

Lease on new CRV 2019 Very professional staff (Chris in Sales, and Chris in Finance, thanks to both of you !), won't put any pressure on us, everything went very smooth, th Very professional staff (Chris in Sales, and Chris in Finance, thanks to both of you !), won't put any pressure on us, everything went very smooth, there were very responsive to all our requests and questions, plus we got a good deal from the dealership. Will most likely do business again with them in the future. More

Annual Inspection/ Oil & Filter / Rotate Tires Service Very thorough, listen to questions, respond w/ knowledgeable answers. Coupons to help keep service expenses as low as possible. Stick to stated time Very thorough, listen to questions, respond w/ knowledgeable answers. Coupons to help keep service expenses as low as possible. Stick to stated time service will take if wait for car. More

honda purchase Chris in sales and the financing dept both made the experience smooth and no pressure. I would come back again when it is time to consider another ne Chris in sales and the financing dept both made the experience smooth and no pressure. I would come back again when it is time to consider another new/used vehicle More